Site Map - skillsoft.digitalbadges-eu.skillsoft.com
- User Authentication
- Massimiliano Novella Lara's Credentials
- Massimiliano Novella Lara's Wallet
- Designing a Customer Service Strategy
- Detecting and Dealing with Performance Problems
- Creating a Plan for Performance Management
- Planning an Effective Performance Appraisal
- Coaching and Training a Sales Team
- Motivation and Performance
- Embracing a Customer-obsessed Mentality
- Coaching Techniques That Inspire Coachees to Action
- Leading by Motivating
- Taking the Lead with Workplace Motivation and Engagement
- Keeping Your Coachee Committed and Accountable
- Encouraging Team Communication and Collaboration
- Managing Employee Development
- Handling Team Conflict
- Establishing Team Goals and Responsibilities, and Using Feedback Effectively
- Strategies for Building a Cohesive Team
- Keeping Top Performers Challenged
- Cultivating a Passion for Learning in Yourself and Others
- Teambuilding and Management
- Selling Skills
- Developing a Successful Team
- Building the Foundation for an Effective Team
- ITIL® 4 Foundation: Introduction
- ITIL® 4 Foundation: Key Concepts of Service Management
- Expert Insights on Influence & Persuasion
- Expert Insights on Negotiation
- Social Media and Social Selling
- Expert Insights on Presentation Skills
- Dealing with Customer Service Incidents and Complaints
- Creating Brands through People and Planning
- Active Leadership and the Context for Leadership
- Planning Your Growth as a Leader
- Building Customer Relationships in a Virtual Environment
- Polishing Your Skills for Excellent Customer Service
- Facing Confrontation in Customer Service
- Digital Transformation Insights: Marketing, Sales & Engineering Functions
- The Four Ps: Essential Factors in Marketing
- Delivering Feedback That Encourages Growth
- Receiving Feedback with an Open Mind
- Administrative Support: Interacting Effectively with Colleagues
- Making an Impact with Non-verbal Communication
- Polishing Your Feedback Skills
- Effective Team Communication
- Building a Win-win Relationship with Your Manager
- Navigating the Workplace with Emotional Intelligence
- Individual Behavior in Organizations
- Navigating Other People's Emotions
- Developing Emotional Intelligence
- Leadership Transitions: Becoming a Frontline Manager
- Becoming an Emotionally Intelligent Leader
- Expert Insights on Selling Essentials
- Negotiating Well and Going for the Close
- Turning Objection into Opportunity during a Sales Call
- The Value Proposition: Getting Your Pitch Right
- Expert Insights on Communication Essentials
- Effective Stakeholder Communications for Technology Professionals
- Capturing the Attention of Senior Executives
- Prospecting: Panning for Sales Gold
- The Discovery Meeting: Starting Off on the Right Foot
- Proven Techniques for Technical Communication
- Do We Have A Failure to Communicate?
- Become a Great Listener
- The Power of Communication
- Trust Building through Effective Communication
- The Art and Science of Communication
- Choosing the Right Interpersonal Communication Method to Make Your Point
- Communicating with Confidence
- Massimiliano Novella Lara's Transcript
- Massimiliano Novella Lara's Wallet
- About Accredible