Site Map - skillsoft.digitalbadges-eu.skillsoft.com
- User Authentication
- Emmah Kagendo Kinyua's Credentials
- Emmah Kagendo Kinyua's Wallet
- Customer Service: Fostering a Service Mindset
- Customer-centered value propositions for Emerging Leaders
- Business Execution: How Things Get Done
- Fundamentals of Digital Transformation
- Digital Leadership for Emerging Leaders
- A Journey to Retirement Planning - Module 6
- BCM English | 2025
- Lesson 1 - KCB Group Cybersecurity Awareness Course | 2025
- Lesson 2 - KCB Group Cybersecurity Awareness Course | 2025
- Lesson 3 - KCB Group Cybersecurity Awareness Course | 2025
- Setting Financial Goals - Module 1
- Debt Management - Module 2
- Budgeting - Module 3
- Saving and Investments - Module 4
- Understanding Your Money Personality - Module 5
- Performance Management | 2024
- AML Retail | 2024
- CIRRP Quiz | 2024
- BCM English Course | 2024
- Code of Ethics | 2024
- OCCUPATIONAL HEALTH & SAFETY TRAINING 2024
- How Culture Impacts Communication
- Facing Virtual Team Challenges
- Developing a Successful Team
- Expert Insights on Call Center Operations Management
- Resolving Workplace Conflict
- Expert Insights on Managing a Crisis
- Managing in a Crisis
- Controlling Conflict, Stress, and Time in Customer Service
- Difficult People: Can't Change Them, so Change Yourself
- Taking Your Team to the Next Level with Delegation
- Establishing Self-confidence for Life
- Navigating Challenging Situations with Diplomacy and Tact
- CISSP 2021: Identity and Access Management Principles
- Developing Your Business Ethics
- Facing Confrontation in Customer Service
- Handling Team Conflict
- Listening Even When It's Difficult to Listen
- Using Communication Strategies to Bridge Cultural Divides
- Your Role in Workplace Diversity
- Do We Have A Failure to Communicate?
- The Building Blocks of Building Trust
- Individual Behavior in Organizations
- Establishing Team Goals and Responsibilities, and Using Feedback Effectively
- Developing a Personal Accountability Framework
- Effective Team Communication
- Encouraging Team Communication and Collaboration
- Beat Procrastination by Boosting Your Creativity and Drive
- Verifying and Building on Creative Ideas
- Choosing and Using the Best Solution
- Defining Alternative Solutions to a Problem
- Maximize Your Productivity by Managing Time and Tasks
- Trust Building through Effective Communication
- Interacting with Customers
- Becoming an Accountable Professional
- Redefining Yourself After Organizational Change
- Forging Ahead with Perseverance and Resilience
- Become a Great Listener
- Polishing Your Skills for Excellent Customer Service
- Communicating with Confidence
- The Art of Staying Focused
- The Art and Science of Communication
- Cultivating Relationships with Your Peers
- Being an Effective Team Member
- Using Active Listening in Workplace Situations
- Making an Impact with Non-verbal Communication
- Expert Insights on Email Productivity
- Organizing Your<br/>E-mail
- Getting Email Right Series
- Sending E-mails to the Right People
- Providing Telephone Customer Service
- Writing Effective<br>E-mails and Instant Messages
- Business Continuity Management Programs
- Women in Leadership: Building Your Infrastructure for Leadership
- Expert Insights on Essential Customer Service Skills
- Contributing as a Virtual Team Member
- Managing Pressure and Stress to Optimize Your Performance
- Expert Insights on Work/Life Balance
- COVID-19: A Novel Coronavirus
- Staying Balanced in a Shifting World
- ITIL® 4 Foundation: The Guiding Principles
- ITIL® 4 Foundation: Service Management Practices (Part 1)
- Expert Insights on Managing Stress
- Emmah Kagendo Kinyua's Transcript
- Emmah Kagendo Kinyua's Wallet
- About Accredible