25.10.2

Transcript

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Date of Download:

May 13, 2025

Credentials

Name	Website	Issued On
Generative AI and Its Impact to Everyday Business.	www.skillsoft.com	May 17, 2024
Generative AI Foundations.	www.skillsoft.com	May 17, 2024
Navigating through Changes and Conflicts in Projects.	www.skillsoft.com	Apr 10, 2024
Managing a Project to Minimize Risk and Maximize Quality.	www.skillsoft.com	Apr 2, 2024
Creating a Project Schedule and Budget.	www.skillsoft.com	Mar 22, 2024
Defining a Project Scope and Team.	www.skillsoft.com	Mar 21, 2024
Customer Service: Discovering Customer Needs.	www.skillsoft.com	Feb 19, 2024
Customer Service: Interpreting Customers’ Service Priorities.	www.skillsoft.com	Feb 18, 2024
Customer Service: Adapting to Your Customers' Cues.	www.skillsoft.com	Jan 25, 2024
Customer Service: Strengthening Your Service Skills.	www.skillsoft.com	Jan 25, 2024
Designing a Customer Service Strategy.	www.skillsoft.com	Jan 24, 2024
Facing Confrontation in Customer Service.	www.skillsoft.com	Jan 19, 2024
Polishing Your Skills for Excellent Customer Service.	www.skillsoft.com	Jan 15, 2024
Rapport Building in Customer Service.	www.skillsoft.com	Jan 15, 2024
Dealing with Customer Service Incidents and Complaints.	www.skillsoft.com	Jan 15, 2024
Controlling Conflict, Stress, and Time in Customer Service.	www.skillsoft.com	Jan 11, 2024