Site Map - skillsoft.digitalbadges-eu.skillsoft.com
- User Authentication
- Winnie Kanda's Credentials
- Winnie Kanda's Wallet
- Communicating Effectively with Customers
- Customer Service: Fostering a Service Mindset
- Reimagining the Customer Experience with Generative AI
- Controlling Conflict, Stress, and Time in Customer Service
- Customer Service: Interpreting Customers’ Service Priorities
- Customer Service: Engaging with Customers
- Design Thinking for Innovation: Brainstorming and Ideation
- Design Thinking for Innovation: Prototyping and Testing
- Design Thinking for Innovation: Stakeholder Engagement
- Design Thinking for Innovation: Defining Opportunities
- Exploring Customer Journey Mapping
- Achieving Customer-centric Design with User Personas
- Getting Started with Design Thinking
- Embracing a Customer-obsessed Mentality
- Ethical, Privacy, & Intellectual Property Considerations for ChatGPT
- Fostering a Growth Mindset in the Age of AI
- Leveraging Analytical and Critical Thinking to Implement AI
- Embracing Risk and Learning from Setbacks with AI Projects
- Final Exam: Generative AI Foundations
- Generative AI and Its Impact to Everyday Business
- Leveraging AI as a Team Member
- An Introduction to Generative AI
- Artificial Intelligence: Basic AI Theory
- Polishing Your Skills for Excellent Customer Service
- Winnie Kanda's Transcript
- Winnie Kanda's Wallet
- About Accredible