Site Map - skillsoft.digitalbadges-eu.skillsoft.com
- User Authentication
- Victor Soo's Credentials
- Victor Soo's Wallet
- Controlling Conflict, Stress, and Time in Customer Service
- Reimagining the Customer Experience with Generative AI
- Communicating Effectively with Customers
- Customer Service: Engaging with Customers
- Customer Service: Interpreting Customers’ Service Priorities
- Customer Service: Fostering a Service Mindset
- Developing and Supporting an Agile Mindset
- Agile Principles and Methodologies
- Final Exam: Agile Foundations
- Scrum Foundation: Best Practices
- Improving Collaboration through Psychological Safety
- Becoming a Continuous Learner
- Design Thinking for Innovation: Brainstorming and Ideation
- Design Thinking for Innovation: Prototyping and Testing
- Design Thinking for Innovation: Stakeholder Engagement
- Design Thinking for Innovation: Defining Opportunities
- Exploring Customer Journey Mapping
- Getting Started with Design Thinking
- Achieving Customer-centric Design with User Personas
- Embracing a Customer-obsessed Mentality
- Ethical, Privacy, & Intellectual Property Considerations for ChatGPT
- Final Exam: Generative AI Foundations
- Artificial Intelligence: Basic AI Theory
- Generative AI and Its Impact to Everyday Business
- Fostering a Growth Mindset in the Age of AI
- Leveraging AI as a Team Member
- Leveraging Analytical and Critical Thinking to Implement AI
- Embracing Risk and Learning from Setbacks with AI Projects
- An Introduction to Generative AI
- Victor Soo's Transcript
- Victor Soo's Wallet
- About Accredible