Site Map - skillsoft.digitalbadges-eu.skillsoft.com
- User Authentication
- Victor Sanni's Credentials
- Victor Sanni's Wallet
- Working Well with Others
- Enhancing the Customer Experience with HCI
- Expert Insights on Essential Customer Service Skills
- Creating Effective Social Customer Service
- Customer Service
- Rapport Building in Customer Service
- Designing a Customer Service Strategy
- Facing Confrontation in Customer Service
- Moving from Bias to Inclusion in a DEI Journey
- Workplace Diversity, Equity, and Inclusion in Action
- Writing Effective E-mails and Instant Messages
- Aligning Goals and Priorities To Manage Time
- Becoming a DEI Ally and Agent for Change
- Overcoming Unconscious Bias in the Workplace
- Expert Insights on Dealing with Conflict
- Developing Emotional Intelligence
- Understanding Unconscious Bias
- Overcoming Your Own Unconscious Biases
- Developing a Successful Team
- Remaining Tactful and Diplomatic under Pressure
- Resolving Workplace Conflict
- Confronting Workplace Conflict
- Gauging Your Leadership Performance
- Becoming an Emotionally Intelligent Leader
- Handling Team Conflict
- Establishing Team Goals and Responsibilities, and Using Feedback Effectively
- Receiving Feedback with an Open Mind
- Personal Power and Credibility
- Developing a Mindset of Growth and Learning
- Make The Time You Need: Get Organized
- Making the Most of Making Mistakes
- Achieve Productivity in Your Personal Life
- Navigating Other People's Emotions
- Navigating Your Own Emotions
- The Essentials for Anger Management
- Building Up Your Emotional Intelligence
- Shaping the Customer Experience across Digital and Physical Channels
- Achieving Digital Dexterity
- Customer Feedback and Needs
- Agile for All
- Be Productive by Working Efficiently
- Customer Service: Discovering Customer Needs
- Exploring Customer Journey Mapping
- Achieving Customer-centric Design with User Personas
- Customer Service: Generating Effective Solutions
- Customer Service: Fostering a Service Mindset
- Embracing a Customer-obsessed Mentality
- Providing Effective Internal Customer Service
- Customer Service: Engaging with Customers
- Forging Relationships with External Stakeholders
- Customer Service: Interpreting Customers’ Service Priorities
- Customer Service: Adapting to Your Customers' Cues
- The Art of Staying Focused
- Dealing with Customer Service Incidents and Complaints
- Interacting with Customers
- Becoming a Continuous Learner
- How to Learn Effectively
- Keeping Your Skill Set Current in the Digital Economy
- Managing Employee Development
- Uncovering and Utilizing Your Talents and Skills
- Cultivating a Passion for Learning in Yourself and Others
- Learning for Agility
- Negotiating Well and Going for the Close
- Turning Objection into Opportunity during a Sales Call
- Prospecting: Panning for Sales Gold
- The Value Proposition: Getting Your Pitch Right
- The Discovery Meeting: Starting Off on the Right Foot
- Learning from Failure
- Positive Atmosphere: How Organizational Learning Drives Positive Change
- Organizations Change So Get Ready
- Change Management
- Making Change Stick
- Moving Forward with Change Planning
- Managing Motivation during Organizational Change
- Facilitating Sustainable Change
- Leading Your Team through Change
- Supporting Agile Team Performance (2021 Update)
- Understanding Agile Fundamentals (2021 Update)
- Estimating Agile Project Work (2021 Update)
- Agile Project Planning
- Agile Stakeholder Engagement and Team Development
- Agile Project Scheduling and Monitoring
- Agile Project Management
- Agile Principles and Methodologies
- Developing and Supporting an Agile Mindset
- Product Management: Building a Product Roadmap and Agile Product Management
- Agile Basics
- Building Agile Capabilities in Your Organization
- Embracing Agile at Scale
- The Essential Role of the Agile Product Owner
- Cultivating Enterprise Agile
- Human Resources Journey
- Creating a Plan for Performance Management
- Gauging Your Organization's High-performing Potential
- Performance Management
- Facing the Management Challenges of Difficult Behavior and Diverse Teams
- Keeping Top Performers Challenged
- Diversity & Inclusion
- Your Role in Workplace Diversity
- Bridging the Diversity Gap
- Hitting the Recruitment Bull's-eye
- Talent Management
- Conducting an Effective Hiring Interview
- Managing Your Company's Talent
- Applicant Screening: The First Step in Hiring the Best
- Ensuring Onboarding Success
- Enabling Business Process Improvement
- Planning for Skills Needs and Managing Performance
- Getting Started in Excel 2016 for Windows
- Embracing the Power of Diversity and Inclusion featuring Special Olympics
- Polishing Your Skills for Excellent Customer Service
- Controlling Conflict, Stress, and Time in Customer Service
- Operations Management Functions and Strategies
- Communicating Effectively with Customers
- Professional in Human Resources: Labor Relations
- Building Customer Relationships in a Virtual Environment
- Professional in Human Resources: Introduction to PHR® Exam
- Professional in Human Resources: Compensation
- Professional in Human Resources: HR Organization
- Professional in Human Resources: HR Tools and Processes
- Developing a Plan to Further Your Career
- Accomplishing Goals with Perseverance and Resilience
- Becoming Your Own Best Coach
- Victor Sanni's Transcript
- Victor Sanni's Wallet
- About Accredible