Site Map - skillsoft.digitalbadges-eu.skillsoft.com
- User Authentication
- Tsietsi Sejaphala's Credentials
- Tsietsi Sejaphala's Wallet
- Cybersecurity in Digital Transformation
- Setting up the application in Outlook Microsoft 365
- Problem Solving: Defining and Stating the Problem
- Entering data in Excel 365 (2023)
- Problem Solving: Generating Solutions
- Transforming Talent Management
- Developing Talent through Succession Planning
- Getting Your Career on the Right Track
- Developing a Plan to Further Your Career
- Building Success through Self-improvement
- Sales Manager Journey
- Embracing a Customer-obsessed Mentality
- Polishing Your Skills for Excellent Customer Service
- Coaching Techniques That Inspire Coachees to Action
- Leading by Motivating
- Taking the Lead with Workplace Motivation and Engagement
- Keeping Your Coachee Committed and Accountable
- Rapport Building in Customer Service
- Detecting and Dealing with Performance Problems
- Designing a Customer Service Strategy
- Dealing with Customer Service Incidents and Complaints
- Managing Employee Development
- Controlling Conflict, Stress, and Time in Customer Service
- Interacting with Customers
- Creating a Plan for Performance Management
- Facing Confrontation in Customer Service
- Communicating Effectively with Customers
- Negotiating Well and Going for the Close
- Turning Objection into Opportunity during a Sales Call
- Prospecting: Panning for Sales Gold
- The Value Proposition: Getting Your Pitch Right
- Planning an Effective Performance Appraisal
- The Discovery Meeting: Starting Off on the Right Foot
- Cultivating a Passion for Learning in Yourself and Others
- Selling Skills
- Coaching and Training a Sales Team
- Motivation and Performance
- Customer Service and Satisfaction
- Encouraging Team Communication and Collaboration
- Effective Team Communication
- Handling Team Conflict
- Establishing Team Goals and Responsibilities, and Using Feedback Effectively
- Strategies for Building a Cohesive Team
- Keeping Top Performers Challenged
- Teambuilding and Management
- Developing a Successful Team
- Building the Foundation for an Effective Team
- Administrative Support: Working in Partnership with Your Boss
- Administrative Support: Developing Your Essential Skills
- Tsietsi Sejaphala's Transcript
- Tsietsi Sejaphala's Wallet
- About Accredible