Site Map - skillsoft.digitalbadges-eu.skillsoft.com
- User Authentication
- Peter Mwanyengela's Credentials
- Peter Mwanyengela's Wallet
- IMK AML Policy
- IMK AML Policy Attestation - 2023
- Leading through Inspiration
- Expert Insights on Presentation Skills
- Using Business Etiquette to Increase Your Professionalism
- Presenting Virtually
- The Discovery Meeting: Starting Off on the Right Foot
- Introduction to Agile
- Expert Insights on Digital Transformation
- Expert Insights on Negotiation
- Understanding the Digital Customer
- Negotiating the Best Solution
- Expert Insights on Developing as a Leader
- Trust Building through Effective Communication
- Using Active Listening in Workplace Situations
- Embracing Agile at Scale
- Expert Insights on Customer Relationships
- Dealing with Customer Service Incidents and Complaints
- Controlling Conflict, Stress, and Time in Customer Service
- Designing a Customer Service Strategy
- Facing Confrontation in Customer Service
- Providing On-site Customer Service
- Providing Telephone Customer Service
- Rapport Building in Customer Service
- Providing Effective Internal Customer Service
- Embracing an Agile Culture for Business Growth
- ITIL® 4 Foundation: General Management Practices
- Communicating Effectively with Customers
- Interacting with Customers
- Prospecting: Panning for Sales Gold
- Peter Mwanyengela's Transcript
- Peter Mwanyengela's Wallet
- About Accredible