Site Map - skillsoft.digitalbadges-eu.skillsoft.com
- User Authentication
- NAJAMIN MULANI's Credentials
- NAJAMIN MULANI's Wallet
- The Art of Staying Focused
- Make The Time You Need: Get Organized
- Developing Your Critical Thinking and Cognitive Flexibility
- Aligning Goals and Priorities To Manage Time
- Detecting and Dealing with Performance Problems
- Managing Employee Development
- Using Communication Strategies to Bridge Cultural Divides
- Gaining a Positive Perspective on Feedback
- How Culture Impacts Communication
- Choosing and Using the Best Solution
- Getting to the Root of a Problem
- Defining Alternative Solutions to a Problem
- Polishing Your Feedback Skills
- Using Active Listening in Workplace Situations
- Listening Even When It's Difficult to Listen
- Sharing a Vision
- Leading by Motivating
- Embracing a Customer-obsessed Mentality
- Designing a Customer Service Strategy
- Interacting with Customers
- Facing Confrontation in Customer Service
- Providing Effective Internal Customer Service
- Basics of Customer Service
- Polishing Your Skills for Excellent Customer Service
- Rapport Building in Customer Service
- Dealing with Customer Service Incidents and Complaints
- Customer Service: Generating Effective Solutions
- Customer Service: Discovering Customer Needs
- Customer Service: Engaging with Customers
- Customer Service: Fostering a Service Mindset
- Customer Service: Interpreting Customers’ Service Priorities
- Customer Service: Adapting to Your Customers' Cues
- NAJAMIN MULANI's Transcript
- NAJAMIN MULANI's Wallet
- About Accredible