Site Map - skillsoft.digitalbadges-eu.skillsoft.com
- User Authentication
- Monica Aina Garcia's Credentials
- Monica Aina Garcia's Wallet
- Getting started in Excel 365 (2023)
- Business Ethics and Compliance Training 2025
- Ethics and Compliance- Modern Slavery and Human Trafficking
- Unit 1 : Introduction to Cambridge English Qualifications Digital for young learners
- Unit 2: The Centre Journey
- Unit 3: Supporting our Customers
- Cambridge English Qualifications Digital for young learners – Customer Support Training (Operations)
- Unit 3: Supporting our Customers
- Unit 2: The Centre Journey
- Cambridge English Qualifications Digital – Customer Support Training (Operations)
- Unit 1 : Introduction to Cambridge English Qualifications Digital
- Audience and Purpose in Business Writing
- Using the Parts of Speech
- Getting the Details Right: Spelling Basics
- Customer Service: Becoming a Chat Agent Star
- Expert Insights on Customer Relationships
- Receiving Feedback with an Open Mind
- Controlling Conflict, Stress, and Time in Customer Service
- Interacting with Customers
- Communicating Effectively with Customers
- Embracing a Customer-obsessed Mentality
- Polishing Your Skills for Excellent Customer Service
- Rapport Building in Customer Service
- Designing a Customer Service Strategy
- Dealing with Customer Service Incidents and Complaints
- Facing Confrontation in Customer Service
- Providing Effective Internal Customer Service
- Basics of Customer Service
- Customer Service: Discovering Customer Needs
- Customer Service: Interpreting Customers’ Service Priorities
- Customer Service: Adapting to Your Customers' Cues
- Customer Service: Engaging with Customers
- Customer Service: Generating Effective Solutions
- Customer Service: Fostering a Service Mindset
- Induction: Week 2
- Induction: Week 3
- Induction: Week 1
- Induction: Week 4
- Cambridge University Press & Assessment Induction
- Monica Aina Garcia's Transcript
- Monica Aina Garcia's Wallet
- About Accredible