Site Map - skillsoft.digitalbadges-eu.skillsoft.com
- User Authentication
- Minhaz Shaikh's Credentials
- Minhaz Shaikh's Wallet
- Certified in Cybersecurity (CC): Core Security Principles & Risk Management
- Leading by Motivating
- Getting Your Career on the Right Track
- Developing a Plan to Further Your Career
- Ensuring Successful Presentation Delivery
- Using Performance Appraisals to Advance Your Career
- Writing with a Professional Mindset
- Developing Emotional Intelligence
- Navigating Other People's Emotions
- Navigating the Workplace with Emotional Intelligence
- Navigating Your Own Emotions
- Expert Insights on Listening
- Getting Email Right Series
- Expert Insights on Email Productivity
- Expert Insights on Ethics
- Procrastination: Admitting it is the First Step
- Beat Procrastination by Boosting Your Creativity and Drive
- Making the Most of Making Mistakes
- Achieve Productivity in Your Personal Life
- Taking Effective and Professional Notes
- Customer Service Representative Journey
- Detail-oriented and Organizational Skills
- Professionalism, Accountability, & Ethics
- Expert Insights on Communication Essentials
- Maximize Your Productivity by Managing Time and Tasks
- Avoid Procrastination by Getting Organized Instead
- Saving Time by Setting Goals
- Managing Your Time So It Doesn’t Manage You
- Organize Your Physical and Digital Workspace
- Aligning Goals and Priorities To Manage Time
- Make The Time You Need: Get Organized
- Sharpening Your Focus to Stay on Track
- The Art of Staying Focused
- Building Customer Relationships in a Virtual Environment
- Responding Effectively to Risks
- Identifying Risks in Your Organization
- Getting the Details Right: Spelling Basics
- Assessing Your Organization's Risks
- Problem Solving
- Leveraging the Power of Analogical Thinking
- Using Strategic Thinking to Consider the Big Picture
- Solve Problems Using Systems Thinking in the Workplace
- Choosing and Using the Best Solution
- Outwitting Your Cognitive Bias
- Reaching Efficient Solutions with Computational Thinking
- Getting to the Root of a Problem
- Defining Alternative Solutions to a Problem
- Designing a Customer Service Strategy
- Basics of Customer Service
- The Art and Science of Communication
- Using Active Listening in Workplace Situations
- Listening Even When It's Difficult to Listen
- Providing Telephone Customer Service
- Communication Skills
- Dealing with Customer Service Incidents and Complaints
- Interacting with Customers
- Communicating Effectively with Customers
- Providing Effective Internal Customer Service
- Making an Impact with Non-verbal Communication
- Do We Have A Failure to Communicate?
- Trust Building through Effective Communication
- Choosing the Right Interpersonal Communication Method to Make Your Point
- Become a Great Listener
- Controlling Conflict, Stress, and Time in Customer Service
- Rapport Building in Customer Service
- Customer Service: Strengthening Your Service Skills
- Embracing a Customer-obsessed Mentality
- Polishing Your Skills for Excellent Customer Service
- Customer Service: Generating Effective Solutions
- Customer Service: Fostering a Service Mindset
- Customer Service: Discovering Customer Needs
- Customer Service: Adapting to Your Customers' Cues
- Facing Confrontation in Customer Service
- Customer Service: Engaging with Customers
- Customer Service: Interpreting Customers’ Service Priorities
- Minhaz Shaikh's Transcript
- Minhaz Shaikh's Wallet
- About Accredible