Site Map - skillsoft.digitalbadges-eu.skillsoft.com
- User Authentication
- Michael Kipkorir Lagat's Credentials
- Michael Kipkorir Lagat's Wallet
- AML Kenya Retail-Targeting Branches AOPCDFSCARD IMT Diaspora | 2025
- Leadership Insights on Conflict Management
- Amplifying Your Executive Presence as a Leader
- Managing Your Time by Prioritizing and Setting Goals
- The KCB Leadership Way Emerging Leaders Programme
- Emerging Leaders Programme
- Building Your Emotional Intelligence as a Leader
- BCM English Course | 2025
- Saving and Investments - Module 4
- Budgeting - Module 3
- Understanding Your Money Personality - Module 5
- A Journey to Retirement Planning - Module 6
- Setting Financial Goals | Module 1
- Debt Management - Module 2
- Lesson 1 - KCB Group Cybersecurity Awareness Course | 2025
- Lesson 2 - KCB Group Cybersecurity Awareness Course | 2025
- Lesson 3 - KCB Group Cybersecurity Awareness Course | 2025
- Agile Principles and Methodologies
- Agile 101
- Managing Organizational Risks
- Innovating with Lean Product Management
- The Essential Role of the Agile Product Owner
- Developing and Supporting an Agile Mindset
- Building Agile Capabilities in Your Organization
- Research
- Performance Management | 2024
- Product Management: Market Research Basics
- Evaluating Systems with Data Modeling
- Exploring Data Visualization
- Embedding Data-driven Decisions into Organizational Culture
- Product Management: Designing and Running Experiments
- Basic Analytical Methods
- Shaping the Customer Experience across Digital and Physical Channels
- Exploring Customer Journey Mapping
- Customer Success and Experience
- Conveying Your Message without Words
- Expanding Your Communication Skill Set
- The Creativity Leap: Unleash Curiosity, Improvisation, and Intuition at Work
- Achieving Customer-centric Design with User Personas
- BCM TEST | 2024
- Positive Atmosphere: Establishing a Positive Work Environment
- Assessing Digital Challenges and Risks
- Deep Dive into the Project Schedule (2021 Update)
- Creating a Project Schedule and Budget
- Scheduling Planning
- Executive Assistant Journey
- Comprehending Financials: A Guide to Financial Statements
- Agile Project Scheduling and Monitoring
- Financial Statement Analysis for Non-financial Professionals
- Preparing Financial Statements and Closing Accounts
- Customer Service: Strengthening Your Service Skills
- Basic Finance
- Green Lending | 2024
- Capturing the Attention of Senior Executives
- Communication Skills
- AML Retail. | 2024
- Personal Power and Credibility
- Writing Effective E-mails and Instant Messages
- Building Personal Power through Influence
- Basic Budgeting for Non-financial Professionals
- Embracing Change at Work
- Assessing Organizational Risks
- Be Productive by Working Efficiently
- Resolving Workplace Conflict
- Administrative Support: A Positive Professional Image
- Administrative Support: Interacting Effectively with Colleagues
- Administrative Support: Working in Partnership with Your Boss
- The First Steps in Negotiating
- Administrative Support: Developing Your Essential Skills
- Administrative Support
- Problem Solving
- Running Meetings in Better Directions
- Proven Techniques for Technical Communication
- Planning Meetings Fit for Purpose
- Communicating with Confidence
- Keeping Business Calls Professional
- Controlling Conflict, Stress, and Time in Customer Service
- Organizing Your E-mail
- Basic Accounting Concepts for Non-financial Professionals
- Creating Effective Social Customer Service
- Recording, Posting, and Balancing the Books
- Developing Personal Accountability
- Using Business Etiquette to Increase Your Professionalism
- Taking Responsibility for Your Accountability
- Customer Service
- Communication Skills
- Organizational Skills
- Business Etiquette & Professionalism
- Effective Digital Community Management
- Making Difficult Conversations Meaningful
- Providing Effective Internal Customer Service
- Negotiating the Best Solution
- Customer Service Representative Journey
- Basics of Customer Service
- Enhancing Communication through Listening
- Listening to Engage, Empower, and Influence
- Spark Next Level Leadership
- Leadership Transitions: Becoming a Frontline Manager
- Leveraging the Power of Analogical Thinking
- Solve Problems Using Systems Thinking in the Workplace
- Choosing and Using the Best Solution
- Outwitting Your Cognitive Bias
- Getting to the Root of a Problem
- Defining Alternative Solutions to a Problem
- Identifying Risks in Your Organization
- Do We Have A Failure to Communicate?
- Trust Building through Effective Communication
- Listening Even When It's Difficult to Listen
- Communicating Effectively with Customers
- Choosing the Right Interpersonal Communication Method to Make Your Point
- Become a Great Listener
- Using Strategic Thinking to Consider the Big Picture
- Reaching Efficient Solutions with Computational Thinking
- Communication Skills
- Problem Solving
- Making an Impact with Non-verbal Communication
- Interacting with Customers
- The Art and Science of Communication
- Using Active Listening in Workplace Situations
- Providing Telephone Customer Service
- Saving Time by Setting Goals
- Managing Your Time So It Doesn’t Manage You
- Maximize Your Productivity by Managing Time and Tasks
- Avoid Procrastination by Getting Organized Instead
- Aligning Goals and Priorities To Manage Time
- Make The Time You Need: Get Organized
- Detail-oriented and Organizational Skills
- Embracing a Customer-obsessed Mentality
- Sharpening Your Focus to Stay on Track
- Polishing Your Skills for Excellent Customer Service
- Achieve Productivity in Your Personal Life
- Rapport Building in Customer Service
- Designing a Customer Service Strategy
- Dealing with Customer Service Incidents and Complaints
- Facing Confrontation in Customer Service
- Customer Service: Generating Effective Solutions
- Customer Service: Fostering a Service Mindset
- Customer Service: Discovering Customer Needs
- Customer Service: Adapting to Your Customers' Cues
- The Art of Staying Focused
- Getting the Details Right: Spelling Basics
- Customer Service: Engaging with Customers
- Cybersecurity Awareness | 2024
- Cybersecurity Awareness | 2024
- Lesson 1 - KCB Group Cybersecurity Awareness Course
- Lesson 2 - KCB Group Cybersecurity Awareness Course
- Lesson 3 - KCB Group Cybersecurity Awareness Course
- Making the Most of Making Mistakes
- Taking Effective and Professional Notes
- Professionalism, Accountability, & Ethics
- Customer Service: Interpreting Customers’ Service Priorities
- Critical Thinking: Challenging Assumptions
- Finding & Analyzing Information with Formulas in Excel 2019 for Windows
- Working with Excel Tables in Excel 2019 for Windows
- Data and Analytics for Senior Managers
- BCM English Course | 2024
- KCB Group Strategy 2024
- KCB Code of Ethics | 2024
- Data Privacy Course | 2024
- KCB OCCUPATIONAL HEALTH & SAFETY TRAINING 2024
- Michael Kipkorir Lagat's Transcript
- Michael Kipkorir Lagat's Wallet
- About Accredible