Site Map - skillsoft.digitalbadges-eu.skillsoft.com
- User Authentication
- Michael Keenao's Credentials
- Michael Keenao's Wallet
- Customer Service: Strengthening Your Service Skills
- Business Analysis Overview
- Developing an AI/ML Data Strategy: The Data Analytics Maturity Model
- Embracing a Customer-obsessed Mentality
- Customer Service: Engaging with Customers
- Rapport Building in Customer Service
- Customer Service: Generating Effective Solutions
- Managing Sales Data in Dynamics 365 for Sales
- Administrative Support: Developing Your Essential Skills
- Certified in Cybersecurity (CC): Core Security Principles & Risk Management
- Polishing Your Skills for Excellent Customer Service
- Expert Insights on Accountability
- Expert Insights on Managing & Developing People
- Being a Fair and Caring Manager
- Managing Employee Development
- Facing the Management Challenges of Difficult Behavior and Diverse Teams
- Gauging Your Organization's High-performing Potential
- Managing Your Company's Talent
- Managing for Cross-functionality
- Managing the Unique Needs of Experts
- Psychological Safety: Building a Culture of Inclusion and Innovation
- Effectively Directing and Delegating as a Manager
- Working Collaboratively with Experts
- Assessing Your Organization's Potential for High Performance
- Expert Insights on Selling Essentials
- Communicating with Confidence
- Negotiating Well and Going for the Close
- Turning Objection into Opportunity during a Sales Call
- The Value Proposition: Getting Your Pitch Right
- Prospecting: Panning for Sales Gold
- The Discovery Meeting: Starting Off on the Right Foot
- CompTIA Linux+: Introduction to Linux & the Command Line
- Controlling Conflict, Stress, and Time in Customer Service
- Communicating Effectively with Customers
- Customer Service: Fostering a Service Mindset
- Customer Service: Interpreting Customers’ Service Priorities
- Customer Service: Adapting to Your Customers' Cues
- Java SE 11: Variables & Operators
- Take a Deep Breath and Manage Your Stress
- Java SE 11: Introduction to Java SE & the NetBeans IDE
- Expert Insights on Emotional Intelligence
- Providing Telephone Customer Service
- Dealing with Customer Service Incidents and Complaints
- Facing Confrontation in Customer Service
- Michael Keenao's Transcript
- Michael Keenao's Wallet
- About Accredible