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- User Authentication
- Lucia Herrera Padilla's Credentials
- Lucia Herrera Padilla's Wallet
- Prompting Basics for Copilot
- Enabling Business Process Improvement
- Explorar la colaboración virtual
- Six Sigma Measurement System Analysis
- M365 Copilot for Working with Data: Excel
- M365 Copilot for Transforming Documents: Word and PowerPoint
- M365 Copilot Foundations
- Transformación del lugar de trabajo usando inteligencia artificial
- Making the Most of an Organizational Change
- Using Lean to Perfect Organizational Processes
- Workplace Diversity, Equity, and Inclusion in Action
- Data Analysis and Root Cause Analysis in Six Sigma
- Generative AI and Its Impact to Everyday Business
- Generative AI Foundations
- Final Exam: Lean Six Sigma Black Belt
- Engaging Team Members and Stakeholders (2021 Update)
- Agile Stakeholder Engagement and Team Development
- Six Sigma and Lean: Foundations and Principles
- Six Sigma: Team Basics, Roles, and Responsibilities
- Leading through Problem Solving and Decision Making
- Cultivating Cross-functional Team Collaboration
- Managing for Cross-functionality
- Managing the Unique Needs of Experts
- Creating a Solid Support Base through Peer Relationships
- Building Customer Relationships in a Virtual Environment
- Embracing a Customer-obsessed Mentality
- Dealing with Customer Service Incidents and Complaints
- The Art of Staying Focused
- Aligning Goals and Priorities To Manage Time
- Developing Emotional Intelligence
- Navigating Other People's Emotions
- Maximize Your Productivity by Managing Time and Tasks
- Customer Service: Generating Effective Solutions
- Customer Service: Adapting to Your Customers' Cues
- Facing Confrontation in Customer Service
- Communicating Effectively with Customers
- Customer Service: Fostering a Service Mindset
- Customer Service: Discovering Customer Needs
- Customer Service: Interpreting Customers’ Service Priorities
- Becoming a DEI Ally and Agent for Change
- Lucia Herrera Padilla's Transcript
- Lucia Herrera Padilla's Wallet
- About Accredible