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- Kenneth Jay Paraiso Satumbaga's Credentials
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- ITIL® 4 Foundation: Introduction
- CompTIA Network+: Network Operations
- Controlling Conflict, Stress, and Time in Customer Service
- Customer Service: Discovering Customer Needs
- Customer Service: Interpreting Customers’ Service Priorities
- Customer Service: Fostering a Service Mindset
- Customer Service: Adapting to Your Customers' Cues
- Polishing Your Skills for Excellent Customer Service
- Dealing with Customer Service Incidents and Complaints
- Communicating Effectively with Customers
- Interacting with Customers
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