Site Map - skillsoft.digitalbadges-eu.skillsoft.com
- User Authentication
- João Madureira's Credentials
- João Madureira's Wallet
- Becoming an Emotionally Intelligent Leader
- Measuring Outcomes and Using KPIs
- Be Productive by Working Efficiently
- Being a Fair and Caring Manager
- Assessing Organizational Risks
- Managing Organizational Risks
- Sales Manager Journey
- Leading by Motivating
- Taking the Lead with Workplace Motivation and Engagement
- Detecting and Dealing with Performance Problems
- Creating a Plan for Performance Management
- Negotiating Well and Going for the Close
- Turning Objection into Opportunity during a Sales Call
- Planning an Effective Performance Appraisal
- Selling Skills
- Motivation and Performance
- The Value Proposition: Getting Your Pitch Right
- Coaching Techniques That Inspire Coachees to Action
- Keeping Your Coachee Committed and Accountable
- Managing Employee Development
- Controlling Conflict, Stress, and Time in Customer Service
- Prospecting: Panning for Sales Gold
- The Discovery Meeting: Starting Off on the Right Foot
- Cultivating a Passion for Learning in Yourself and Others
- Coaching and Training a Sales Team
- Customer Service and Satisfaction
- Making the Most of Making Mistakes
- Saving Time by Setting Goals
- Sharpening Your Focus to Stay on Track
- Managing Your Time So It Doesn’t Manage You
- Maximize Your Productivity by Managing Time and Tasks
- Achieve Productivity in Your Personal Life
- Organize Your Physical and Digital Workspace
- Avoid Procrastination by Getting Organized Instead
- Taking Effective and Professional Notes
- The Art of Staying Focused
- Aligning Goals and Priorities To Manage Time
- Developing Your Business Ethics
- Make The Time You Need: Get Organized
- The Building Blocks of Building Trust
- Becoming More Professional through Business Etiquette
- Becoming an Accountable Professional
- Developing a Personal Accountability Framework
- Building Your Professional Network
- Becoming Your Own Best Boss
- Customer Service Representative Journey
- Detail-oriented and Organizational Skills
- Professionalism, Accountability, & Ethics
- Choosing and Using the Best Solution
- Responding Effectively to Risks
- Identifying Risks in Your Organization
- Getting the Details Right: Spelling Basics
- Assessing Your Organization's Risks
- Problem Solving
- Leveraging the Power of Analogical Thinking
- Solve Problems Using Systems Thinking in the Workplace
- Outwitting Your Cognitive Bias
- Getting to the Root of a Problem
- Defining Alternative Solutions to a Problem
- Using Strategic Thinking to Consider the Big Picture
- Reaching Efficient Solutions with Computational Thinking
- Do We Have A Failure to Communicate?
- Using Active Listening in Workplace Situations
- Listening Even When It's Difficult to Listen
- Choosing the Right Interpersonal Communication Method to Make Your Point
- Become a Great Listener
- Communication Skills
- Making an Impact with Non-verbal Communication
- Trust Building through Effective Communication
- Interacting with Customers
- The Art and Science of Communication
- Communicating Effectively with Customers
- Providing Telephone Customer Service
- Customer Service: Discovering Customer Needs
- Embracing a Customer-obsessed Mentality
- Customer Service: Interpreting Customers’ Service Priorities
- Rapport Building in Customer Service
- Designing a Customer Service Strategy
- Dealing with Customer Service Incidents and Complaints
- Facing Confrontation in Customer Service
- Providing Effective Internal Customer Service
- Customer Service: Generating Effective Solutions
- Customer Service: Fostering a Service Mindset
- Basics of Customer Service
- Customer Service: Adapting to Your Customers' Cues
- Agile Foundations: Fundamentals
- Marketing Reports & Data Quality Management
- Encouraging Team Communication and Collaboration
- Effective Team Communication
- Handling Team Conflict
- Establishing Team Goals and Responsibilities, and Using Feedback Effectively
- Developing a Successful Team
- Strategies for Building a Cohesive Team
- Keeping Top Performers Challenged
- Teambuilding and Management
- Polishing Your Skills for Excellent Customer Service
- Take a Deep Breath and Manage Your Stress
- Building the Foundation for an Effective Team
- Understanding Approaches to Social Media Communication
- Developing a Mindset of Growth and Learning
- Expert Insights on Reinventing Yourself with Jes Averhart
- Developing Personal Accountability
- Using Business Etiquette to Increase Your Professionalism
- Becoming Your Own Best Coach
- Taking Responsibility for Your Accountability
- Customer Service: Engaging with Customers
- Expert Insights on Leading Teams
- Agile Project Planning
- Google Professional Cloud Developer: Cloud Applications & APIs
- Internet of Things Overview
- Managing Pressure and Stress to Optimize Your Performance
- Expert Insights on Managing Stress
- Managing and Supporting Employee Wellness
- Thriving with High-pressure Work
- Social Media and Social Selling
- Strategically Focused Project Management
- Expert Insights on Customer Relationships
- Scrum Master: Scrum Master & Coaching
- Expert Insights on Selling Essentials
- Expert Insights on Social Media Marketing
- Becoming a DEI Ally and Agent for Change
- João Madureira's Transcript
- João Madureira's Wallet
- About Accredible