Site Map - skillsoft.digitalbadges-eu.skillsoft.com
- User Authentication
- Jacob Beniflah's Credentials
- Jacob Beniflah's Wallet
- ITIL® 4 Foundation: Introduction
- Design Thinking for Innovation: Defining Opportunities
- Framing Opportunities for Effective Data-driven Decision Making
- Digital Transformation Insights: Marketing, Sales & Engineering Functions
- Digital Opportunities
- Digital Marketing through Websites and Email
- Sales Manager Journey
- Leading by Motivating
- Taking the Lead with Workplace Motivation and Engagement
- Designing a Customer Service Strategy
- Interacting with Customers
- Creating a Plan for Performance Management
- Planning an Effective Performance Appraisal
- Motivation and Performance
- Customer Service and Satisfaction
- Embracing a Customer-obsessed Mentality
- Polishing Your Skills for Excellent Customer Service
- Coaching Techniques That Inspire Coachees to Action
- Keeping Your Coachee Committed and Accountable
- Rapport Building in Customer Service
- Detecting and Dealing with Performance Problems
- Encouraging Team Communication and Collaboration
- Effective Team Communication
- Dealing with Customer Service Incidents and Complaints
- Managing Employee Development
- Controlling Conflict, Stress, and Time in Customer Service
- Handling Team Conflict
- Facing Confrontation in Customer Service
- Establishing Team Goals and Responsibilities, and Using Feedback Effectively
- Developing a Successful Team
- Building the Foundation for an Effective Team
- Strategies for Building a Cohesive Team
- Customer Service: Engaging with Customers
- Keeping Top Performers Challenged
- Customer Service: Generating Effective Solutions
- Cultivating a Passion for Learning in Yourself and Others
- Teambuilding and Management
- Selling Skills
- Coaching and Training a Sales Team
- Negotiating Well and Going for the Close
- Turning Objection into Opportunity during a Sales Call
- The Value Proposition: Getting Your Pitch Right
- The Discovery Meeting: Starting Off on the Right Foot
- Marketing Manager Journey
- Trust Building through Effective Communication
- The Art and Science of Communication
- Communicating Effectively with Customers
- Prospecting: Panning for Sales Gold
- Writing and Preparing an Effective Speech
- Writing and Communication
- Unleashing Personal and Team Creativity
- Telling a Business Story
- Developing a Team of Creative Gurus
- Motivating Action with a Compelling and Data-driven Story
- Verifying and Building on Creative Ideas
- Writing Effective E-mails and Instant Messages
- Beat Procrastination by Boosting Your Creativity and Drive
- Traditional and Online Distribution and Ethics in the Marketing Mix
- Strategies for the Modern Public Relations Professional
- Writing Skills for Public Relations
- Competitive Marketing Strategies: Analyzing Your Organization
- Product, Pricing, and Promotion in the Marketing Mix
- Creativity
- Basics of Marketing
- Storytelling and Branding
- Expert Insights on Selling Essentials
- The People and Planning in Marketing
- The Basics of Marketing
- Managing Your Corporate Reputation Online
- Helping Customers Find You
- Reaching Customers Digitally
- Digital Marketing
- Expanding Your Digital Mindset
- Assessing Digital Challenges and Risks
- Creating Effective Social Customer Service
- Social Media and Social Selling
- Embracing the Digital Opportunity
- Building a Digital Market via Websites and Email
- Jacob Beniflah's Transcript
- Jacob Beniflah's Wallet
- About Accredible