Site Map - skillsoft.digitalbadges-eu.skillsoft.com
- User Authentication
- Francis Christian-Acquaah's Credentials
- Francis Christian-Acquaah's Wallet
- Customer Success Manager Journey
- Six Sigma Black Belt: Determining Requirements from the Voice of the Customer
- Planning Meetings Fit for Purpose
- Motivating Action with a Compelling and Data-driven Story
- A Customer First Mindset
- Sales & Presentation Skills
- The Value Proposition: Getting Your Pitch Right
- Making the Most of an Organizational Change
- The Discovery Meeting: Starting Off on the Right Foot
- Overcoming Resistance to Change: Strategies for Successful Change Management
- Capturing the Attention of Senior Executives
- Curiosity and Creativity
- Fostering a Growth Mindset in the Age of AI
- Keeping Your Skill Set Current in the Digital Economy
- Developing a Mindset of Growth and Learning
- Building Success through Self-improvement
- How to Learn Effectively
- Becoming a Continuous Learner
- Developing a Team of Creative Gurus
- AWS Cloud Practitioner 2023: Benefits & Design Principles of the AWS Cloud
- Nurturing the Creative Power of Your Team
- Unleashing Personal and Team Creativity
- Presenting Virtually
- Preparing a Great Virtual Presentation
- Building and Delivering a Great Virtual Presentation
- Communication & Listening Skills
- Enhancing Communication through Listening
- Listening to Engage, Empower, and Influence
- Overcoming Barriers to Effective Listening
- Shaping the Customer Experience across Digital and Physical Channels
- Achieving Customer-centric Design with User Personas
- Be Liked and Respected in the Workplace
- Customer Service: Engaging with Customers
- Customer Relationships
- Turning Objection into Opportunity during a Sales Call
- CompTIA Data+: Data Visualization Dashboards
- Preparing Impactful Presentations that Drive Decision Makers to Action
- Data Literacy for Business Professionals
- Data and Analytics for Senior Managers
- Big Data Interpretation
- Finding the Quality in Your Data
- How to Manage Difficult Conversations
- Making Difficult Conversations Meaningful
- Customer Service: Generating Effective Solutions
- Business Execution: How Things Get Done
- Enabling Business Process Improvement
- Business Continuity Management Programs
- Six Sigma Voice of the Customer
- Expert Insights on Ethics
- Customer Service: Interpreting Customers’ Service Priorities
- Building Customer Relationships in a Virtual Environment
- Customer Service: Adapting to Your Customers' Cues
- Optimizing Your Workplace Well-being
- Working Well with Others
- Digital Transformation Insights: Financial Services
- Business Strategy for the Post-pandemic Economy
- The Effects of Environmental Change on Business
- Weighing Risks and Opportunities of Implementing Sustainability Initiatives
- Optimizing Operations Using Demand Forecasting and Capacity Management
- Polishing Your Feedback Skills
- Developing Your Business Ethics
- Building a Strategic Commitment to Sustainability
- Providing Telephone Customer Service
- Assessing Digital Challenges and Risks
- Providing Effective Internal Customer Service
- Rapport Building in Customer Service
- Understanding the Digital Customer
- Customer Service: Becoming a Chat Agent Star
- Measuring Outcomes and Using KPIs
- Expert Insights on Creativity, Problem Solving, and Service
- Expert Insights on Trust
- Talent Development and Transformation: Learning (and Leading) for Today and the Future: Session Replay
- Strategies for the Modern Public Relations Professional
- Expert Insights on Digital Marketing
- Creating Brands through People and Planning
- Social Media and Social Selling
- Cultivating Cross-functional Team Collaboration
- Expert Insights on Critical Thinking
- Cultivating Enterprise Agile
- Agile Principles and Methodologies
- Expert Insights on Strategic Thinking
- Expert Insights on Digital Transformation
- Expert Insights on Design Thinking
- Expert Insights on Strategic Planning & Execution
- Customer Service: Fostering a Service Mindset
- Mastering Digital Transformation
- Developing a Growth Mindset
- ITIL® 4 Foundation: Introduction
- Embracing a Customer-obsessed Mentality
- Developing and Supporting an Agile Mindset
- Agile Stakeholder Engagement and Team Development
- Facing Confrontation in Customer Service
- Building a Digital Market via Websites and Email
- Expert Insights on Call Center Operations Management
- ITIL® 4 Foundation: Key Concepts of Service Management
- Expert Insights on Social Media Marketing
- Helping Customers Find You
- Managing Your Corporate Reputation Online
- Exploring Data Visualization
- Digital Transformation Insights: Marketing, Sales & Engineering Functions
- Effective Digital Community Management
- Big Data Fundamentals
- Getting Started with Design Thinking
- Analytics Literacy for Business Professionals
- Expert Insights on Giving and Receiving Feedback
- Designing a Customer Service Strategy
- Being a Fair and Caring Manager
- ITIL® Continual Service Improvement
- Making Data-driven Decisions
- Creating Effective Social Customer Service
- Become a Great Listener
- Exploring Customer Journey Mapping
- Contributing as a Virtual Team Member
- Being an Effective Manager When Times Are Tough
- Expert Insights on Giving Feedback
- Expert Insights on Leading Change
- Establishing Effective Virtual Teams
- Running Meetings in Better Directions
- Serving Digital Customers with Omnichannel
- Expert Insights on Goal Setting
- Aligning Goals and Priorities To Manage Time
- Forging Ahead with Perseverance and Resilience
- Francis Christian-Acquaah's Transcript
- Francis Christian-Acquaah's Wallet
- About Accredible