Site Map - skillsoft.digitalbadges-eu.skillsoft.com
- User Authentication
- Esther Siranjofu's Credentials
- Esther Siranjofu's Wallet
- Operations Research Analyst Journey
- Exploring Project Management, Then and Now (2021 Update)
- Selecting a Project Management Approach (2021 Update)
- Six Sigma Black Belt: Determining Requirements from the Voice of the Customer
- Be Liked and Respected in the Workplace
- Six Sigma Techniques for Improvement
- Customer Relationships
- Communication & Listening Skills
- Making Difficult Conversations Meaningful
- Business Process and Continuous Improvement
- Preparing a Great Virtual Presentation
- Applying Value Stream Mapping in Lean Business
- Using Lean to Perfect Organizational Processes
- Exploring Business Process Automation
- Using Lean to Reduce Waste and Streamline Value Flow
- Using Lean to Improve Flow and Pull
- Becoming a Continuous Learner
- How to Learn Effectively
- Enabling Business Process Improvement
- Sending E-mails to the Right People
- Reading, Writing, and E-mails
- Learning and Development
- Unleashing Your Self-confidence
- Building Success through Self-improvement
- Defining a Project Scope and Team
- Managing a Project to Minimize Risk and Maximize Quality
- Editing and Proofreading Business Documents
- Clarity and Conciseness in Business Writing
- Improving Your Reading Speed and Comprehension
- Taking Final Steps to Bring a Project to its Close
- Exploring Data Visualization
- New Project Manager Essentials
- Embedding Data-driven Decisions into Organizational Culture
- Basic Analytical Methods
- Research
- Basics of Analytics
- Writing with a Professional Mindset
- Product Management: Designing and Running Experiments
- Analytics Literacy for Business Professionals
- Innovating with Lean Product Management
- Creating a Solid Support Base through Peer Relationships
- Evaluating Systems with Data Modeling
- Communication and Listening
- Reasoning, Decision Making, and Critical Thinking
- Independence and Relationships
- AI in the Workplace
- Maximizing Customer Service with AI
- Responsible Use of AI
- AI for Customer Service: Accelerate
- AI for Customer Service: Activate
- The Creativity Leap: Unleash Curiosity, Improvisation, and Intuition at Work
- Shaping the Customer Experience across Digital and Physical Channels
- Providing Effective Internal Customer Service
- Product Management: Market Research Basics
- Customer Success and Experience
- Creativity
- Proven Techniques for Technical Communication
- Managing in a Crisis
- Social Media and Social Selling
- Negotiating the Best Solution
- Managing Your Corporate Reputation Online
- Understanding Approaches to Social Media Communication
- Creating Brands through People and Planning
- Customer Service
- Communication Skills
- Enhancing Hiring Decisions with Effective Applicant Screening
- Strategies for the Modern Public Relations Professional
- Writing Skills for Public Relations
- Critical Thinking: Challenging Assumptions
- Critical Thinking: Drawing Sound Conclusions
- Critical Thinking: Investigating Arguments
- Completing tasks
- Skills Builder - Problem Solving
- Analysing complext problems and solutions
- Implmenting strategic plans
- Exploring problems
- Harnessing the Power of the Written Word
- Managing a Hybrid Team Successfully
- Deep Dive into the Project Schedule (2021 Update)
- Running Meetings in Better Directions
- Creating a Project Schedule and Budget
- Problem Solving
- Scheduling Planning
- Organizational Skills
- Executive Assistant Journey
- Improving a team
- Working well with others
- Influencing a team
- Skills Builder - Teamwork
- Contributing to a group
- Administrative Support: A Positive Professional Image
- Planning Meetings Fit for Purpose
- Administrative Support: Interacting Effectively with Colleagues
- Organizing Your E-mail
- Administrative Support: Developing Your Essential Skills
- Administrative Support
- Basic Budgeting for Non-financial Professionals
- Comprehending Financials: A Guide to Financial Statements
- Keeping Business Calls Professional
- Writing Effective E-mails and Instant Messages
- The First Steps in Negotiating
- Managing with a Cost-control Mindset
- Focusing on the Bottom Line as an Employee
- Building Personal Power through Influence
- Building Rapport through Strong Collaboration
- Communication Skills
- Problem Solving
- Basic Finance
- Business Etiquette & Professionalism
- Influencing without Authority
- A Difficult Boss Doesn't Have to Be a Difficult Problem
- Administrative Support: Working in Partnership with Your Boss
- Capturing the Attention of Senior Executives
- Being an Effective Team Member
- Customer Service: Becoming a Chat Agent Star
- Building a Win-win Relationship with Your Manager
- Teamwork and Collaboration
- Retail Sales Associate Journey
- Managing Up & Across
- Effective Team Communication
- Leading in a Hybrid Workplace
- Becoming a Successful Collaborator
- Customer Service Skills
- Communication Skills
- Organization Skills & Time Management
- Delighting Customers with Design Thinking
- Unleashing Personal and Team Creativity
- Creativity and Innovation
- Developing a Team of Creative Gurus
- Leading an Innovation Culture to Future-proof Your Organization
- The Essential Role of the Agile Product Owner
- Building Agile Capabilities in Your Organization
- Preparing and Implementing a Business Plan
- Opportunities and Planning
- Design Thinking and Agile Methodologies
- Making the Case for Your Business Project
- Nurturing the Creative Power of Your Team
- Leveraging the Power of Analogical Thinking
- Outwitting Your Cognitive Bias
- Developing and Supporting an Agile Mindset
- Navigating through Changes and Conflicts in Projects
- Reaching Efficient Solutions with Computational Thinking
- Customer Service Representative Journey
- Stakeholder Engagement and Customer Service
- Problem Solving
- Prototyping and Testing
- Solve Problems Using Systems Thinking in the Workplace
- Assessing Organizational Risks
- Managing Organizational Risks
- Recognizing Organizational Risks
- Problem Solving: Generating Solutions
- Problem Solving: Choosing and Implementing the Right Solution
- Viewing the Big Picture Strategically
- Coaching Techniques That Inspire Coachees to Action
- Basic Accounting Concepts for Non-financial Professionals
- Negotiating Well and Going for the Close
- Turning Objection into Opportunity during a Sales Call
- Financial Statement Analysis for Non-financial Professionals
- Prospecting: Panning for Sales Gold
- The Value Proposition: Getting Your Pitch Right
- The Discovery Meeting: Starting Off on the Right Foot
- Making the Most of Making Mistakes
- Taking Effective and Professional Notes
- Getting the Details Right: Spelling Basics
- Building a Circle of Connections for Networking Success
- Developing Personal Accountability
- Using Business Etiquette to Increase Your Professionalism
- Becoming Your Own Best Coach
- Earning and Offering Trust at Work
- Building Trust with Business Ethics
- Taking Responsibility for Your Accountability
- Problem Solving: Defining and Stating the Problem
- Detail-oriented and Organizational Skills
- Professionalism, Accountability, & Ethics
- Communication Skills
- Learning from Failure and Success
- Communication Skills
- Detail-Oriented
- Customer Service
- Get Organized and Stop Procrastinating
- Be Productive by Working Efficiently
- Overcoming Barriers to Effective Listening
- Listening to Engage, Empower, and Influence
- Set Your Workspace Up For Success
- Saving Time by Setting Goals
- Sharpening Your Focus to Stay on Track
- Managing Your Time So It Doesn’t Manage You
- Customer Service: Generating Effective Solutions
- Basics of Customer Service
- Conveying Your Message without Words
- Expanding Your Communication Skill Set
- Enhancing Communication through Listening
- Customer Service: Discovering Customer Needs
- Polishing Your Skills for Excellent Customer Service
- The Art and Science of Communication
- Providing Telephone Customer Service
- Customer Service: Interpreting Customers’ Service Priorities
- Design Thinking for Innovation: Stakeholder Engagement
- Design Thinking for Innovation: Brainstorming and Ideation
- Controlling Conflict, Stress, and Time in Customer Service
- Interacting with Customers
- Communicating Effectively with Customers
- Design Thinking for Innovation: Prototyping and Testing
- Reimagining the Customer Experience with Generative AI
- Getting Started with Design Thinking
- Embracing a Customer-obsessed Mentality
- Design Thinking for Innovation: Defining Opportunities
- Exploring Customer Journey Mapping
- Achieving Customer-centric Design with User Personas
- ChatGPT & Its Practical Use Cases
- Artificial Intelligence: Basic AI Theory
- Ethical, Privacy, & Intellectual Property Considerations for ChatGPT
- Generative AI and Its Impact to Everyday Business
- Fostering a Growth Mindset in the Age of AI
- Leveraging AI as a Team Member
- Leveraging Analytical and Critical Thinking to Implement AI
- Embracing Risk and Learning from Setbacks with AI Projects
- An Introduction to Generative AI
- Final Exam: Generative AI Foundations
- Cloud Computing Fundamentals: Cloud Virtualization & Data Centers
- Ethical Hacker: Cloud Computing Concepts
- Core DevOps Skills: Agile & DevOps
- Core DevOps Skills: Continuous Principles
- Core DevOps Skills: Moving toward DevOps
- Core DevOps Skills: DevOps Principles & Practices
- Customer Service: Adapting to Your Customers' Cues
- Customer Service: Engaging with Customers
- Customer Service: Strengthening Your Service Skills
- Customer Service: Fostering a Service Mindset
- Esther Siranjofu's Transcript
- Esther Siranjofu's Wallet
- About Accredible