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- Engy Hussein-ElShafei's Credentials
- Engy Hussein-ElShafei's Wallet
- Generative AI and Its Impact to Everyday Business
- Navigating AI Ethical Challenges and Risks
- Microsoft Azure Fundamentals: Monitoring & Cost Management
- Implementation
- Stakeholder Needs & Framework Integration
- Principles
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- Release, Service Level, and Availability Management
- Event, Incident, and Problem Management
- The Service Value Chain and General Management Practices
- Architecture & Enterprise Governance
- Emergency and Crisis Management
- Key Concepts and the Four Dimensions of Service Management
- The Guiding Principles of the Service Value System and Continual Improvement Model
- ITIL® 4 Foundation: Key Concepts of Service Management
- Data Analysis and Root Cause Analysis in Six Sigma
- Quality Methodologies and Standards for Project Management
- ITIL® 4 Foundation: Introduction
- Engy Hussein-ElShafei's Transcript
- Engy Hussein-ElShafei's Wallet
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