Site Map - skillsoft.digitalbadges-eu.skillsoft.com
- User Authentication
- Emmanuel Koranteng-Addo's Credentials
- Emmanuel Koranteng-Addo's Wallet
- Finding and analyzing data with formulas in Excel 365
- Formatting cells and ranges in Excel 365
- Adding & arranging data in Excel 365
- Working with tables in Excel 365
- Six Sigma and Lean: Foundations and Principles
- Six Sigma: Team Basics, Roles, and Responsibilities
- Optimizing Your Workplace Well-being
- Championing Digital Transformation
- Expert Insights on Resilience & Perseverance
- Getting Your Pitch Heard
- Controlling Conflict, Stress, and Time in Customer Service
- Providing Telephone Customer Service
- Assessing Digital Challenges and Risks
- Customer Service: Strengthening Your Service Skills
- Customer Service: Becoming a Chat Agent Star
- Becoming an Accountable Professional
- Rapport Building in Customer Service
- Interacting with Customers
- Communicating Effectively with Customers
- Providing Effective Internal Customer Service
- Polishing Your Skills for Excellent Customer Service
- Customer Service: Generating Effective Solutions
- Customer Service: Interpreting Customers’ Service Priorities
- Expert Insights on Ethics
- Developing Your Business Ethics
- Building a Strategic Commitment to Sustainability
- Customer Service: Adapting to Your Customers' Cues
- Sharpening Your Focus to Stay on Track
- Building Customer Relationships in a Virtual Environment
- Expert Insights on Critical Thinking
- Expert Insights on Creativity, Problem Solving, and Service
- Agile Project Planning
- Agile Principles and Methodologies
- Customer Service: Discovering Customer Needs
- Expert Insights on Developing as a Leader
- Expert Insights on Managing Across Generations
- Expert Insights on Succession Planning
- Expert Insights on Customer Relationships
- Expert Insights on Call Center Operations Management
- Expert Insights on Selling Essentials
- Expert Insights on Managing Stress
- Expert Insights on Essential Customer Service Skills
- Data and Analytics Technologies at Work
- Expert Insights on Time Management
- Cultivating Cross-functional Team Collaboration
- Telling a Business Story
- Negotiating Well and Going for the Close
- Prospecting: Panning for Sales Gold
- Expert Insights on Digital Transformation
- Developing a Growth Mindset
- Customer Service: Fostering a Service Mindset
- Design Thinking for Innovation: Defining Opportunities
- Design Thinking for Innovation: Brainstorming and Ideation
- Big Data Fundamentals
- Expanding Your Digital Mindset
- Exploring Customer Journey Mapping
- Expert Insights on Work/Life Balance
- Facing Challenges as a First-time Manager
- Customer Service: Engaging with Customers
- Analytics Literacy for Business Professionals
- Analyzing Risk (PMBOK® Guide Sixth Edition)
- Emergency and Crisis Management
- Becoming a Successful Collaborator
- Developing and Supporting an Agile Mindset
- Embedding Data-driven Decisions into Organizational Culture
- Establishing Effective Virtual Teams
- Being an Effective Manager When Times Are Tough
- Expert Insights on Giving Feedback
- Become a Great Listener
- Contributing as a Virtual Team Member
- How to Manage Difficult Conversations
- Embracing the Digital Opportunity
- Creating Effective Social Customer Service
- Maximize Your Productivity by Managing Time and Tasks
- Embracing a Customer-obsessed Mentality
- Aligning Goals and Priorities To Manage Time
- Saving Time by Setting Goals
- Forging Ahead with Perseverance and Resilience
- Emmanuel Koranteng-Addo's Transcript
- Emmanuel Koranteng-Addo's Wallet
- About Accredible