Site Map - skillsoft.digitalbadges-eu.skillsoft.com
- User Authentication
- Elaine Mae Ferrer's Credentials
- Elaine Mae Ferrer's Wallet
- Infogram: Advanced Features
- Working With Microsoft Cognitive Toolkit (CNTK)
- Console Applications and Formatting Strings
- Datasets in R: Transforming Data
- Scrum: Product Development Framework
- The Necessary Art of Persuasion
- Problem Solving: Defining and Stating the Problem
- Assessing Organizational Risks
- Leading by Motivating
- Ensuring Successful Presentation Delivery
- The Reality of Being a First-time Manager
- Serverless Application & Container Management
- Managing Organizational Risks
- Six Sigma Control Tools and Documentation
- Classifying and Collecting Data
- Data Analysis and Root Cause Analysis in Six Sigma
- Lean Tools and FMEA
- Basic Six Sigma Statistics
- Six Sigma: Metrics
- Six Sigma: Quality Tools
- Six Sigma: Project Management Basics
- Six Sigma and Lean: Foundations and Principles
- Managing Multigenerational Employees
- Conducting an Effective Hiring Interview
- Getting to the Root of a Problem
- Being a Fair and Caring Manager
- Basic Formulas in Excel 2016 for Windows
- Working with Formulas in Excel 2016 for Windows
- Referencing Data
- Creating Charts & Graphics in Excel 2016 for Windows
- Keeping Business Calls Professional
- Improving Your Technical Writing Skills
- CRISC 2023: Data Privacy
- Choosing and Using the Best Solution
- Clarity and Conciseness in Business Writing
- Choosing the Right Interpersonal Communication Method to Make Your Point
- Becoming a DEI Ally and Agent for Change
- CCSP 2022: Legal Requirements, Privacy Issues, & Risk Management in the Cloud
- Building Success through Self-improvement
- Adaptive Recovery: Learning to Live and Manage Amidst Challenging Times
- Achieve Productivity in Your Personal Life
- Aligning Goals and Priorities To Manage Time
- Abbreviating, Capitalizing, and Using Numbers
- Audience and Purpose in Business Writing
- Beat Procrastination by Boosting Your Creativity and Drive
- Become a Great Listener
- Accomplishing Goals with Perseverance and Resilience
- Be Productive by Working Efficiently
- Understanding Augmented Reality in Business
- ChatGPT Prompt Engineering Examples & Use Cases
- Finetuning Your ChatGPT Prompts
- ChatGPT's Impact on Various Industries
- Ethical, Privacy, & Intellectual Property Considerations for ChatGPT
- The Role of ChatGPT in Shaping Our Future
- Creating Engagement with Virtual Reality
- Graphics, Animation, Gaming, & Media
- Optimizing Virtual Collaboration
- Fundamentals of AI & ML: Introduction to Artificial Intelligence
- Fundamentals of AI & ML: Advanced Data Science Methods
- Fundamentals of AI & ML: Foundational Data Science Methods
- ChatGPT & Its Practical Use Cases
- Your Role in Workplace Diversity
- Optimizing Your Workplace Well-being
- Power Up: Turning on Your Self-starter Potential
- Coaching Techniques That Inspire Coachees to Action
- Getting Your Career on the Right Track
- Gaining Insight through Organizational Awareness
- Developing a Plan to Further Your Career
- Using Performance Appraisals to Advance Your Career
- Pivot Series
- Developing Your Business Acumen
- Leadercamp on-demand: Women in Leadership—Let’s Move the Needle
- Sending E-mails to the Right People
- Organizing Your E-mail
- Writing Effective E-mails and Instant Messages
- Embracing a Customer-obsessed Mentality
- Developing Diplomacy and Tact
- Building Trust with Business Ethics
- Managing and Supporting Employee Wellness
- Becoming a Successful Collaborator
- Maximize Your Productivity by Managing Time and Tasks
- Organize Your Physical and Digital Workspace
- Taking Stock of Your Work/Life Balance
- Trust Building through Effective Communication
- Forging Ahead with Perseverance and Resilience
- Take a Deep Breath and Manage Your Stress
- Cultivating Relationships with Your Peers
- Organizations Change So Get Ready
- Managing Pressure and Stress to Optimize Your Performance
- Contributing as a Virtual Team Member
- Make The Time You Need: Get Organized
- Service Desk, IT Asset, Service Configuration, and Change Control Management
- Release, Service Level, and Availability Management
- Event, Incident, and Problem Management
- The Guiding Principles of the Service Value System and Continual Improvement Model
- The Service Value Chain and General Management Practices
- Key Concepts and the Four Dimensions of Service Management
- ITIL® 4 Foundation: Introduction
- ITIL® 4 Foundation: Key Concepts of Service Management
- Polishing Your Skills for Excellent Customer Service
- Designing a Customer Service Strategy
- Dealing with Customer Service Incidents and Complaints
- Customer Service: Engaging with Customers
- Customer Service: Generating Effective Solutions
- Customer Service: Strengthening Your Service Skills
- Customer Service: Becoming a Chat Agent Star
- Customer Service: Fostering a Service Mindset
- Facing Confrontation in Customer Service
- Providing Telephone Customer Service
- Providing On-site Customer Service
- Providing Effective Internal Customer Service
- Customer Service: Discovering Customer Needs
- Rapport Building in Customer Service
- Controlling Conflict, Stress, and Time in Customer Service
- Communicating Effectively with Customers
- Customer Service: Interpreting Customers’ Service Priorities
- Interacting with Customers
- Customer Service: Adapting to Your Customers' Cues
- Building Customer Relationships in a Virtual Environment
- Elaine Mae Ferrer's Transcript
- Elaine Mae Ferrer's Wallet
- About Accredible