Site Map - skillsoft.digitalbadges-eu.skillsoft.com
- User Authentication
- Bruno Armonia's Credentials
- Bruno Armonia's Wallet
- Saving Time by Setting Goals
- Sharpening Your Focus to Stay on Track
- Managing Your Time So It Doesn’t Manage You
- The Art of Staying Focused
- Aligning Goals and Priorities To Manage Time
- Make The Time You Need: Get Organized
- Getting the Details Right: Spelling Basics
- Responding Effectively to Risks
- Identifying Risks in Your Organization
- Problem Solving
- Leveraging the Power of Analogical Thinking
- Solve Problems Using Systems Thinking in the Workplace
- Choosing and Using the Best Solution
- Outwitting Your Cognitive Bias
- Defining Alternative Solutions to a Problem
- Using Strategic Thinking to Consider the Big Picture
- Assessing Your Organization's Risks
- Reaching Efficient Solutions with Computational Thinking
- Getting to the Root of a Problem
- Do We Have A Failure to Communicate?
- Using Active Listening in Workplace Situations
- Listening Even When It's Difficult to Listen
- Providing Telephone Customer Service
- Choosing the Right Interpersonal Communication Method to Make Your Point
- Become a Great Listener
- Communication Skills
- Making an Impact with Non-verbal Communication
- Trust Building through Effective Communication
- Interacting with Customers
- The Art and Science of Communication
- Communicating Effectively with Customers
- Embracing a Customer-obsessed Mentality
- Rapport Building in Customer Service
- Designing a Customer Service Strategy
- Facing Confrontation in Customer Service
- Providing Effective Internal Customer Service
- Basics of Customer Service
- Polishing Your Skills for Excellent Customer Service
- Dealing with Customer Service Incidents and Complaints
- Customer Service: Discovering Customer Needs
- Customer Service: Interpreting Customers’ Service Priorities
- Customer Service: Adapting to Your Customers' Cues
- Customer Service: Generating Effective Solutions
- Customer Service: Fostering a Service Mindset
- Customer Service: Engaging with Customers
- Using Business Etiquette to Increase Your Professionalism
- Taking Responsibility for Your Accountability
- Developing a Mindset of Growth and Learning
- Developing Personal Accountability
- Becoming Your Own Best Coach
- Accomplishing Goals with Perseverance and Resilience
- Prospecting: Panning for Sales Gold
- Strength under Pressure: Building Perseverance and Resilience
- Workplace Diversity, Equity, and Inclusion in Action
- Take a Deep Breath and Manage Your Stress
- Managing and Supporting Employee Wellness
- Thriving with High-pressure Work
- Expert Insights on Networking & Building Relationships
- Expert Insights on Selling Essentials
- Becoming a DEI Ally and Agent for Change
- Bruno Armonia's Transcript
- Bruno Armonia's Wallet
- About Accredible