Site Map - skillsoft.digitalbadges-eu.skillsoft.com
- User Authentication
- Brian Kariuki Mutahi's Credentials
- Brian Kariuki Mutahi's Wallet
- Providing a Great Customer Experience
- Customer Experience
- NCBA Customer Obsession 2025
- Complaint Handling the NCBA Way
- Customer Experience the NCBA Way and Service Standards guidelines
- NCBA Cybersecurity Awareness Exam 2025
- Leadercamp on-demand: Energy Management
- Leadercamp on-demand: How Do I Communicate?
- Leadercamp on-demand: Working in Harmony With All Personalities
- Leadercamp on-demand: Tools to Achieve Clarity
- Leadercamp on-demand: Developing Resilience and Well-being Habits
- Leadercamp on-demand: Dealing with Change as Humans
- Leadercamp on-demand: Mastering Influence
- Leadercamp on-demand: Own Your Career, Own Your Life
- Insurance Premium Finance(IPF) Exam
- Embracing the Power of Diversity and Inclusion featuring Special Olympics
- Leadercamp on-demand: Inclusive Leadership
- Leadercamp on-demand: What Human Leaders Do Differently
- Embracing Allyship Leadercamp: Session Replay
- Python Fundamentals Bootcamp CST June 2024: Session 4 Replay
- NCBA Cyber Security Exam 2024
- NCBA Cyber Security Awareness 2024
- Effectively Directing and Delegating as a Manager
- Facing Challenges as a First-time Manager
- NCBA Soft Skills Quiz 2024
- Managing in a Crisis
- AWS Cloud Practitioner Bootcamp 2023: Session 1 Replay
- AWS Cloud Practitioner Bootcamp January 2024: Session 2 Replay
- Asynchronous JavaScript Bootcamp December 2023: Session 1 Replay
- Saving, Bookmarking & Sharing Websites<br> in Edge
- NCBA Anti Money Laundering and Combating Terrorism Financing Training
- CCSP 2023 Bootcamp: Session 1 Replay
- Data Literacy for All Bootcamp: Session 1 Replay (May 2023)
- Data Visualization and Storytelling 2023 Bootcamp: Session 4 Replay
- Certified Information Systems Manager (CISM) bootcamp: Session 3 Replay
- Adopting an Inclusion Mindset at Work
- Earning and Offering Trust at Work
- Embedding Inclusion into Everyday Experiences
- Moving from Bias to Inclusion in a DEI Journey
- Working Well with Others
- Data Science for Managers 2023 Bootcamp: Session 1 Replay
- Weighing Risks and Opportunities of Implementing Sustainability Initiatives
- Building a Strategic Commitment to Sustainability
- Gaining Insight through Organizational Awareness
- NCBA 2023 Career Development
- NCBA Career Development Planning Journey
- A Sustainable Future Starts By Doing Good Today
- NCBA Sustainability - Change the Story
- Developing Your Business Acumen
- Using Performance Appraisals to Advance Your Career
- Getting Your Career on the Right Track
- Power Up: Turning on Your Self-starter Potential
- Building Career Development Programs and Succession Planning
- Hitting the Recruitment Bull's-eye
- Ensuring Onboarding Success
- Conducting an Effective Hiring Interview
- Knowing When to Take Strategic Risks
- Applicant Screening: The First Step in Hiring the Best
- Gauging Your Organization's High-performing Potential
- Planning an Effective Performance Appraisal
- Measuring Outcomes and Using KPIs
- Aligning Unit Goals and Imperatives
- Expert Insights on Ethics
- Developing a Plan to Further Your Career
- Customer Service Representative Journey
- Professionalism, Accountability, & Ethics
- Developing Your Business Ethics
- The Building Blocks of Building Trust
- Making the Most of Making Mistakes
- Becoming More Professional through Business Etiquette
- Developing a Personal Accountability Framework
- Becoming Your Own Best Boss
- Taking Effective and Professional Notes
- Becoming an Accountable Professional
- Building Your Professional Network
- Achieve Productivity in Your Personal Life
- Detail-oriented and Organizational Skills
- Maximize Your Productivity by Managing Time and Tasks
- Organize Your Physical and Digital Workspace
- Avoid Procrastination by Getting Organized Instead
- Expert Insights on Time Management
- Managing Your Time So It Doesn’t Manage You
- Saving Time by Setting Goals
- Make The Time You Need: Get Organized
- Sharpening Your Focus to Stay on Track
- The Art of Staying Focused
- Aligning Goals and Priorities To Manage Time
- Getting the Details Right: Spelling Basics
- Assessing Your Organization's Risks
- Problem Solving
- Responding Effectively to Risks
- Identifying Risks in Your Organization
- Using Strategic Thinking to Consider the Big Picture
- Leveraging the Power of Analogical Thinking
- Outwitting Your Cognitive Bias
- Expert Insights on Critical Thinking
- Reaching Efficient Solutions with Computational Thinking
- Solve Problems Using Systems Thinking in the Workplace
- Choosing and Using the Best Solution
- Getting to the Root of a Problem
- Defining Alternative Solutions to a Problem
- Communication Skills
- Expert Insights on Listening
- Using Active Listening in Workplace Situations
- Listening Even When It's Difficult to Listen
- Do We Have A Failure to Communicate?
- Choosing the Right Interpersonal Communication Method to Make Your Point
- Trust Building through Effective Communication
- Making an Impact with Non-verbal Communication
- The Art and Science of Communication
- Designing a Customer Service Strategy
- Facing Confrontation in Customer Service
- Providing Telephone Customer Service
- Basics of Customer Service
- Polishing Your Skills for Excellent Customer Service
- Customer Service: Generating Effective Solutions
- Customer Service: Engaging with Customers
- Customer Service: Discovering Customer Needs
- Customer Service: Fostering a Service Mindset
- Embracing a Customer-obsessed Mentality
- Providing Effective Internal Customer Service
- Expert Insights on Customer Relationships
- Rapport Building in Customer Service
- Controlling Conflict, Stress, and Time in Customer Service
- Dealing with Customer Service Incidents and Complaints
- Expert Insights on Call Center Operations Management
- Interacting with Customers
- Communicating Effectively with Customers
- Customer Service: Interpreting Customers’ Service Priorities
- Navigating Other People's Emotions
- Customer Service: Adapting to Your Customers' Cues
- Managing Employee Development
- Leading through Inspiration
- Building Customer Relationships in a Virtual Environment
- Senior Professional in Human Resources: Learning Management
- Professional in Human Resources: Learning
- Become a Great Listener
- Gauging Your Leadership Performance
- Being an Effective Team Member
- Gaining a Positive Perspective on Feedback
- IT Security Fundamentals
- Developing Azure & Web Services: Azure Storage
- Functions in Python: Gaining a Deeper Understanding of Python Functions
- Embracing an Agile Culture for Business Growth
- How Culture Impacts Communication
- IT Security Fundamentals
- Brian Kariuki Mutahi's Transcript
- Brian Kariuki Mutahi's Wallet
- About Accredible