Site Map - skillsoft.digitalbadges-eu.skillsoft.com
- User Authentication
- Becky Mwende Mugambi's Credentials
- Becky Mwende Mugambi's Wallet
- Providing a Great Customer Experience
- Be Liked and Respected in the Workplace
- Planning Meetings Fit for Purpose
- Writing Effective E-mails and Instant Messages
- Building Personal Power through Influence
- Bridging Differences in Cross-cultural Communication
- Adopting an Inclusion Mindset at Work
- Recognizing and Addressing Micro-behaviors in the Workplace
- Embedding Inclusion into Everyday Experiences
- Adopting New Leadership Mindsets to Drive DEI
- Conveying Your Message without Words
- Expanding Your Communication Skill Set
- Enhancing Communication through Listening
- Harnessing the Power of the Written Word
- Achieving Customer-centric Design with User Personas
- Customer Service: Strengthening Your Service Skills
- Customer Service: Becoming a Chat Agent Star
- NCBA Cyber Security Exam 2024
- NCBA Cyber Security Awareness 2024
- Angular 16: State Management and Change Detection January 2024: Session 2 Replay
- Angular Bootcamp: Routing & Services with Copilot May 2024 Session 2 Replay
- Angular Bootcamp: Routing & Services with Copilot May 2024 Session 1 Replay
- Angular 16: Change Detection and State Management June 2024: Session 1 Replay
- Angular 16: State Management and Change Detection January 2024: Session 1 Replay
- Introduction to Angular 17 February 2024: Session 2 Replay
- Tableau March 2024 AUS Bootcamp: Session 2 Replay
- Introduction to Angular 17 February 2024: Session 1 Replay
- Angular: Templates and Components March 2024 : Session 1 Replay
- Angular: Templates and Components March 2024 : Session 2 Replay
- Introduction to Scrum for the Team Bootcamp: Session 1 Replay
- Tableau March 2024 AUS Bootcamp: Session 1 Replay
- Angular Template-driven and Reactive Forms April 2024 : Session 2 Replay
- Angular Template-driven and Reactive Forms April 2024 : Session 1 Replay
- Introduction to GitHub Copilot Bootcamp May 2024: Session 1 Replay
- Expert Insights on Creativity, Problem Solving, and Service
- NCBA Anti Money Laundering and Combating Terrorism Financing Training
- Developing Emotional Intelligence
- Navigating the Workplace with Emotional Intelligence
- Expert Insights on Managing Up
- Leadercamp on-demand: Making Effective Decisions in Teams
- Weighing Risks and Opportunities of Implementing Sustainability Initiatives
- Building a Strategic Commitment to Sustainability
- A Sustainable Future Starts By Doing Good Today
- NCBA Sustainability - Change the Story
- Success Factors for Peak Performance
- Measuring Outcomes and Using KPIs
- Aligning Unit Goals and Imperatives
- Planning an Effective Performance Appraisal
- NCBA 2023 Career Development
- NCBA Career Development Planning Journey
- Expert Insights on Recruiting and Hiring
- Expert Insights on Performance Management & Measurement
- Expert Insights on Driving Performance
- Expert Insights on Difficult Conversations
- Expert Insights on Goal Setting
- Expert Insights on Employee Retention
- Expert Insights on Trust
- Expert Insights on Resilience & Perseverance
- Power BI Bootcamp: Session 1 Replay (May, 2022)
- Data Literacy for All Bootcamp: Session 1 Replay
- Expert Insights on Work/Life Balance
- Expert Insights on Intentions
- Expert Insights on Giving and Receiving Feedback
- Expert Insights on Leading with Vision
- Expert Insights on Working Effectively on a Team
- Expert Insights on Managing Stress
- Expert Insights on Delegation
- Expert Insights on Adapting to Change
- Expert Insights on Creative Thinking & Brainstorming
- Expert Insights on Reinventing Yourself with Jes Averhart
- Expert Insights on Talent Management
- Managing Your Time So It Doesn’t Manage You
- Leveraging the Power of Analogical Thinking
- Polishing Your Skills for Excellent Customer Service
- Solve Problems Using Systems Thinking in the Workplace
- Maximize Your Productivity by Managing Time and Tasks
- Organize Your Physical and Digital Workspace
- Avoid Procrastination by Getting Organized Instead
- Choosing and Using the Best Solution
- Outwitting Your Cognitive Bias
- Making an Impact with Non-verbal Communication
- Aligning Goals and Priorities To Manage Time
- Responding Effectively to Risks
- Defining Alternative Solutions to a Problem
- Developing Your Business Ethics
- Identifying Risks in Your Organization
- Designing a Customer Service Strategy
- Do We Have A Failure to Communicate?
- Make The Time You Need: Get Organized
- Listening Even When It's Difficult to Listen
- Developing a Personal Accountability Framework
- Using Strategic Thinking to Consider the Big Picture
- Assessing Your Organization's Risks
- Reaching Efficient Solutions with Computational Thinking
- Customer Service Representative Journey
- Detail-oriented and Organizational Skills
- Professionalism, Accountability, & Ethics
- Basics of Customer Service
- Communication Skills
- Problem Solving
- Saving Time by Setting Goals
- Sharpening Your Focus to Stay on Track
- Achieve Productivity in Your Personal Life
- The Art of Staying Focused
- Making the Most of Making Mistakes
- The Building Blocks of Building Trust
- Using Active Listening in Workplace Situations
- Choosing the Right Interpersonal Communication Method to Make Your Point
- Becoming Your Own Best Boss
- Trust Building through Effective Communication
- Facing Confrontation in Customer Service
- Getting the Details Right: Spelling Basics
- Become a Great Listener
- Expert Insights on Time Management
- Taking Effective and Professional Notes
- Getting to the Root of a Problem
- Becoming More Professional through Business Etiquette
- Becoming an Accountable Professional
- Building Your Professional Network
- Expert Insights on Accountability
- Expert Insights on Ethics
- Customer Service: Generating Effective Solutions
- Expert Insights on Critical Thinking
- Expert Insights on Listening
- The Art and Science of Communication
- Providing Telephone Customer Service
- Providing Effective Internal Customer Service
- Embracing a Customer-obsessed Mentality
- Customer Service: Fostering a Service Mindset
- Expert Insights on Collaboration
- Expert Insights on Leadership and Coaching with Sanyin Siang
- Expert Insights on Presentation Skills
- Expert Insights on Leading Teams
- Expert Insights on Empowering Employees
- Expert Insights on Leading Change
- Expert Insights on Coaching
- Expert Insights on Mindsets
- Expert Insights on Design Thinking
- Expert Insights on Influence & Persuasion
- Expert Insights on Strategic Thinking
- Expert Insights on Leading Effective Meetings
- Expert Insights on Negotiation
- Expert Insights on Personal Productivity
- Expert Insights on Women in Leadership
- Expert Insights on Strategic Planning & Execution
- Expert Insights on Decision Making
- Expert Insights on Leadership Foundations
- Expert Insights on Organizational Culture
- Expert Insights on Digital Marketing
- Expert Insights on Selling Essentials
- Expert Insights on Managing Yourself
- Expert Insights on Managing Change
- Expert Insights on Personal Branding
- Expert Insights on Communication Essentials
- Expert Insights on Networking & Building Relationships
- Expert Insights on Motivating People
- Expert Insights on Developing as a Leader
- Expert Insights on Emotional Intelligence
- Expert Insights on Innovation
- Talent Development and Transformation: Learning (and Leading) for Today and the Future: Session Replay
- Expert Insights on Establishing a Learning Culture
- Expert Insights on Diversity & Inclusion
- Expert Insights on Mentoring
- Effectively Directing and Delegating as a Manager
- Taking the Lead with Workplace Motivation and Engagement
- Take a Deep Breath and Manage Your Stress
- Gaining Insight through Organizational Awareness
- Expert Insights on Discovering Your Strengths
- Expert Insights on Career Planning
- Getting Your Career on the Right Track
- Using Performance Appraisals to Advance Your Career
- Pivot Series
- Developing Your Business Acumen
- Power Up: Turning on Your Self-starter Potential
- Developing a Plan to Further Your Career
- Rapport Building in Customer Service
- Customer Service: Engaging with Customers
- Customer Service: Discovering Customer Needs
- Controlling Conflict, Stress, and Time in Customer Service
- Dealing with Customer Service Incidents and Complaints
- Interacting with Customers
- Expert Insights on Customer Relationships
- Customer Service: Interpreting Customers’ Service Priorities
- Communicating Effectively with Customers
- Customer Service: Adapting to Your Customers' Cues
- Gauging Your Leadership Performance
- Building Customer Relationships in a Virtual Environment
- IT Security Fundamentals
- Gaining a Positive Perspective on Feedback
- Becky Mwende Mugambi's Transcript
- Becky Mwende Mugambi's Wallet
- About Accredible