Site Map - skillsoft.digitalbadges-eu.skillsoft.com
- User Authentication
- Angela Wangari Wainaina's Credentials
- Angela Wangari Wainaina's Wallet
- Art and Science of Behavioral Interviewing
- Problem Solving: Defining and Stating the Problem
- Exploring Customer Journey Mapping
- Achieving Customer-centric Design with User Personas
- Introduction To UI/UX
- Designing a Customer Service Strategy
- NCBA Cyber Security Exam 2024
- NCBA Cyber Security Awareness 2024
- Managing Your Time So It Doesn’t Manage You
- Polishing Your Skills for Excellent Customer Service
- Gaining Insight through Organizational Awareness
- Introduction to Scrum for the Team Bootcamp: Session 1 Replay
- Developing Your Business Acumen
- NCBA 2023 Career Development
- NCBA Career Development Planning Journey
- Using Performance Appraisals to Advance Your Career
- NCBA Anti Money Laundering and Combating Terrorism Financing Training
- Agile Toolkit (Value Stream Mapping) Bootcamp Replay
- Scaling Agile in Your Organization Bootcamp: Session 1 Replay
- Project Management Fundamentals Bootcamp: Session 1 Replay
- Project Management Fundamentals Bootcamp: Session 2 Replay
- Project Management Fundamentals Bootcamp: Session 3 Replay
- Project Management Fundamentals Bootcamp: Session 4 Replay
- Introduction to the Agile Principles and Mindset Bootcamp: Session 1 Replay
- Angular Template-driven and Reactive Forms April 2024 : Session 1 Replay
- Introduction to GitHub Copilot Bootcamp May 2024: Session 1 Replay
- Weighing Risks and Opportunities of Implementing Sustainability Initiatives
- Building a Strategic Commitment to Sustainability
- A Sustainable Future Starts By Doing Good Today
- NCBA Sustainability - Change the Story
- CCSP February 2023 Bootcamp: Session 1 Replay
- Telling a Business Story
- Design Thinking for Innovation: Brainstorming and Ideation
- Choosing the Right Interpersonal Communication Method to Make Your Point
- Bridging Differences in Cross-cultural Communication
- Getting Your Career on the Right Track
- Keeping Business Calls Professional
- Developing a Plan to Further Your Career
- Product Management: Market Research Basics
- Data Visualization and Storytelling 2023 Bootcamp: Session 2 Replay
- Power Up: Turning on Your Self-starter Potential
- Polishing Your Feedback Skills
- Data Visualization and Storytelling 2023 Bootcamp: Session 1 Replay
- Aligning Goals and Priorities To Manage Time
- Customer Service: Strengthening Your Service Skills
- Customer Service: Adapting to Your Customers' Cues
- Measuring Outcomes and Using KPIs
- Using the Parts of Speech
- Planning an Effective Performance Appraisal
- Innovating with Lean Product Management
- Aligning Unit Goals and Imperatives
- Understanding the Digital Customer
- Leadercamp on-demand: The Power of Nonverbal Communication
- Leadercamp on-demand: Leading a Learning Culture
- Sending E-mails to the Right People
- Design Principles
- Expert Insights on Design Thinking
- Embracing a Customer-obsessed Mentality
- Expert Insights on Accountability
- Expert Insights on Trust
- Expert Insights on Career Planning
- Expert Insights on Difficult Conversations
- Agile Project Management Bootcamp: Session 4 Replay
- Expert Insights on Collaboration
- Expert Insights on Mindsets
- Expert Insights on Managing Fear
- Agile Project Management Bootcamp: Session 3 Replay
- Agile Project Management Bootcamp: Session 1 Replay
- Agile Project Management Bootcamp: Session 2 Replay
- PMP Bootcamp: Session 5 Replay
- How to be successful in your Digital Transformation: Practical Tips and Advice: Session Replay
- Talent Development and Transformation: Transforming Your Leadership: Session Replay
- Data Literacy for All Bootcamp: Session 1 Replay
- Talent Development and Transformation: Learning (and Leading) for Today and the Future: Session Replay
- 5G Technical Primer Bootcamp: Session 2 Replay
- Talent Development and Transformation: Developing the People You Lead: Session Replay
- 5G Technical Primer Bootcamp: Session 1 Replay
- 5G: What is it, and how will it enable the future? Replay
- Expert Insights on Communication Essentials
- Expert Insights on Emotional Intelligence
- Gauging Your Leadership Performance
- Gaining a Positive Perspective on Feedback
- Expert Insights on Motivating People
- Expert Insights on Presentation Skills
- Expert Insights on Decision Making
- Leadercamp on-demand: Women's Career Development Amidst the Pink Pandemic
- Expert Insights on Strategic Planning & Execution
- Removing Systemic Bias from Organizational Culture: Session Replay
- Business Continuity Planning Bootcamp: Session 1 Replay
- Business Continuity Planning Bootcamp: Session 2 Replay
- Expert Insights on Coaching
- Expert Insights on User Research
- Expert Insights on Problem Solving
- Expert Insights on Creativity, Problem Solving, and Service
- Communicating with Confidence
- Ethics and Project Management
- Expert Insights on Leading with Emotional Intelligence
- Business Analysis Overview
- Expert Insights on Managing Stress
- Business Analysis Activities and Tools
- Building Innovation Cultures and Leaders
- IT Security Fundamentals
- Enabling Business Process Improvement
- Dealing with Customer Service Incidents and Complaints
- Managing for Operational Excellence
- Maximize Your Productivity by Managing Time and Tasks
- Controlling Conflict, Stress, and Time in Customer Service
- Managing Pressure and Stress to Optimize Your Performance
- Expert Insights on Unconscious Bias
- Facing Confrontation in Customer Service
- Providing Effective Internal Customer Service
- Writing Effective<br>E-mails and Instant Messages
- Providing Telephone Customer Service
- Providing On-site Customer Service
- Rapport Building in Customer Service
- Expert Insights on Call Center Operations Management
- Expert Insights on Customer Relationships
- Communicating Effectively with Customers
- Interacting with Customers
- Angela Wangari Wainaina's Transcript
- Angela Wangari Wainaina's Wallet
- About Accredible