Site Map - skillsoft.digitalbadges-eu.skillsoft.com
- User Authentication
- ALBERTO LUNAR's Credentials
- ALBERTO LUNAR's Wallet
- Pensar en la IA como miembro del equipo
- Fomentar una mentalidad de crecimiento en la era de la IA
- Sacar partido de la disrupción de la IA generativa
- La IA generativa y su impacto en los negocios cotidianos
- Optimizar la comunicación y la información con Copilot para Microsoft 365
- Crear documentos eficazmente con Copilot para Microsoft 365
- Customer Service and Satisfaction
- Sales Manager Journey
- Embracing a Customer-obsessed Mentality
- Polishing Your Skills for Excellent Customer Service
- Rapport Building in Customer Service
- Designing a Customer Service Strategy
- Dealing with Customer Service Incidents and Complaints
- Controlling Conflict, Stress, and Time in Customer Service
- Interacting with Customers
- Facing Confrontation in Customer Service
- Communicating Effectively with Customers
- Motivation and Performance
- Expert Insights on Performance Management & Measurement
- Expert Insights on Motivating People
- Leading by Motivating
- Taking the Lead with Workplace Motivation and Engagement
- Expert Insights on Driving Performance
- Detecting and Dealing with Performance Problems
- Creating a Plan for Performance Management
- Planning an Effective Performance Appraisal
- Coaching and Training a Sales Team
- Expert Insights on Establishing a Learning Culture
- Expert Insights on Continuous Learning
- Expert Insights on Coaching
- Keeping Your Coachee Committed and Accountable
- Managing Employee Development
- Cultivating a Passion for Learning in Yourself and Others
- Selling Skills
- Coaching Techniques That Inspire Coachees to Action
- Negotiating Well and Going for the Close
- Turning Objection into Opportunity during a Sales Call
- Prospecting: Panning for Sales Gold
- The Value Proposition: Getting Your Pitch Right
- The Discovery Meeting: Starting Off on the Right Foot
- Teambuilding and Management
- Establishing Team Goals and Responsibilities, and Using Feedback Effectively
- Keeping Top Performers Challenged
- Effective Team Communication
- Encouraging Team Communication and Collaboration
- Handling Team Conflict
- Strategies for Building a Cohesive Team
- Developing a Successful Team
- Building the Foundation for an Effective Team
- Emotionally Intelligent Leadership
- Leadership Insights on Emotional Intelligence
- Becoming an Emotionally Intelligent Leader
- Liderar la innovación
- Formar culturas y líderes de innovación
- Programación y supervisión de proyectos de Agile
- Planificación de proyectos Agile
- ALBERTO LUNAR's Transcript
- ALBERTO LUNAR's Wallet
- About Accredible