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- User Authentication
- Ahmed Mohamed-ElEmam's Credentials
- Ahmed Mohamed-ElEmam's Wallet
- 5G Technical Primer Bootcamp: Session 2 Replay
- Professional in Human Resources: Employment Legislation
- Professional in Human Resources: Introduction to PHR® Exam
- 5G Technical Primer Bootcamp: Session 1 Replay
- Professional in Human Resources: Benefits
- Professional in Human Resources: Organizational Risk
- Professional in Human Resources: Labor Relations
- 5G: What is it, and how will it enable the future? Replay
- Creating a Better Normal
- Spark Next Level Leadership
- Chatter: The Voice in Our Head, Why It Matters, & How to Harness It
- Using the Parts of Speech
- Leading From Anywhere: How To Build High Performing Remote and Hybrid Teams
- How to Change: Adapting for a Post-Pandemic World
- Adaptive Recovery: Learning to Live and Manage Amidst Challenging Times
- Harnessing the Power of Pressure: Building Resilience When It Matters Most
- The Transformation Myth: Leading Your Organization into an Uncertain Future
- Recognizing Hallucinations, Inaccuracies, and Bias in AI
- Establishing AI Guardrails and Governance
- Generative AI and Its Impact to Everyday Business
- Navigating AI Ethical Challenges and Risks
- Business Analysis Overview
- Keeping Business Calls Professional
- Receiving Feedback with an Open Mind
- Enhancing Communication through Listening
- ITIL® 4 Foundation: Introduction
- ITIL® 4 Foundation: Key Concepts of Service Management
- Organizing Your E-mail
- Key Concepts and the Four Dimensions of Service Management
- Service Desk, IT Asset, Service Configuration, and Change Control Management
- Event, Incident, and Problem Management
- The Guiding Principles of the Service Value System and Continual Improvement Model
- The Service Value Chain and General Management Practices
- Delivering Feedback That Encourages Growth
- Working Well with Others
- Making Difficult Conversations Meaningful
- Release, Service Level, and Availability Management
- Facing Confrontation in Customer Service
- Providing Effective Internal Customer Service
- Providing Telephone Customer Service
- Providing On-site Customer Service
- Rapport Building in Customer Service
- Polishing Your Skills for Excellent Customer Service
- Dealing with Customer Service Incidents and Complaints
- Controlling Conflict, Stress, and Time in Customer Service
- Interacting with Customers
- Communicating Effectively with Customers
- Customer Service: Engaging with Customers
- Customer Service: Generating Effective Solutions
- Customer Service: Strengthening Your Service Skills
- Customer Service: Becoming a Chat Agent Star
- Customer Service: Fostering a Service Mindset
- Customer Service: Discovering Customer Needs
- Customer Service: Interpreting Customers’ Service Priorities
- Customer Service: Adapting to Your Customers' Cues
- Building Customer Relationships in a Virtual Environment
- Ahmed Mohamed-ElEmam's Transcript
- Ahmed Mohamed-ElEmam's Wallet
- About Accredible