Site Map - skillsoft.digitalbadges-eu.skillsoft.com
- User Authentication
- Afaf Aljahwari's Credentials
- Afaf Aljahwari's Wallet
- Recording, Posting, and Balancing the Books
- ITIL® 4 Foundation: Key Concepts
- ITIL® 4 Foundation: The Service Value System
- ITIL® 4 Foundation: Introduction
- PRINCE2® Project Management Overview (2017 Update)
- ITIL® 4 Foundation: The Service Value Chain
- ITIL® 4 Foundation: Key Concepts of Service Management
- Dealing with Customer Service Incidents and Complaints
- Business Analysis Overview
- Preparing Financial Statements and Closing Accounts
- Project Selection & Initiation
- Building Career Development Programs and Succession Planning
- ITIL® Service<br/>Design Concepts
- ITIL® Service Strategy Processes
- PRINCE2® Project Planning and Risk Management (2017 Update)
- Business Analysis Documentation & Criteria
- PMP Exam Prep (2021 Update): Engaging Stakeholders
- ITIL® 4 Foundation: Service Management Practices (Part 2)
- Ensuring Onboarding Success
- ITIL® 4 Foundation: Service Management Practices (Part 1)
- ITIL® 4 Foundation: General Management Practices
- The Basics of Marketing
- ITIL® 4 Foundation: The Guiding Principles
- Designing a Customer Service Strategy
- ITIL® Service Design Processes
- Positive Atmosphere: How Organizational Learning Drives Positive Change
- Measuring Outcomes and Using KPIs
- Product Management: Market Research Basics
- Overview of the ITIL® Service Lifecycle
- Product, Pricing, and Promotion in the Marketing Mix
- Traditional and Online Distribution and Ethics in the Marketing Mix
- Resource & Risk Planning
- Managing with a Cost-control Mindset
- Knowing When to Take Strategic Risks
- Influence Others with Political Savvy
- Key Accounting Concepts and Principles
- Professional in Human Resources: HR Tools and Processes
- Focusing on the Bottom Line as an Employee
- ITIL® Service Operation Concepts
- ITIL® Continual Service Improvement
- Weighing Risks and Opportunities of Implementing Sustainability Initiatives
- The Building Blocks of Building Trust
- ITIL® Service Transition Concepts and Processes
- Accounting for Stock Transactions
- Professional in Human Resources: Job Architecture
- ITIL® Service Operation Processes
- Professional in Human Resources: Benefits
- Supply Chain Management Basics: Cutting Costs and Optimizing Delivery
- Using Lean to Improve Flow and Pull
- Becoming More Professional through Business Etiquette
- Leading through Problem Solving and Decision Making
- Inventory Management: Aligning Inventory with Production and Demand
- Uncovering and Utilizing Your Talents and Skills
- The Reality of Being a First-time Manager
- Positive Atmosphere: Establishing an Engaged Workforce
- Leading through the Challenge of Change
- Self-improvement for Lifelong Success
- Procrastination: Admitting it is the First Step
- Becoming an Emotionally Intelligent Leader
- Product Management: An Overview
- Leading through Motivation
- Enabling Business Process Improvement
- Developing a Growth Mind-set
- Optimizing Operations Using Demand Forecasting and Capacity Management
- Women in Leadership: Building Your Infrastructure for Leadership
- Taking the Lead with Workplace Motivation and Engagement
- Product Management: Building a Product Roadmap and Agile Product Management
- Learning from Failure
- Product Management: Designing and Running Experiments
- Developing a Plan to Further Your Career
- Product Management: Communication for Product Managers
- Product Management: Metrics for Product Managers
- Beat Procrastination by Boosting Your Creativity and Drive
- Strategic Product and Service Management
- Organize Your Physical and Digital Workspace
- Becoming an Accountable Professional
- Acting with Diplomacy and Tact
- Product Management: Create a Go-to-Market Plan
- Lean Principles in Six Sigma Projects
- Getting Your Career on the Right Track
- Avoid Procrastination by Getting Organized Instead
- Developing Your Business Acumen
- Navigating Challenging Situations with Diplomacy and Tact
- Becoming Your Own Best Boss
- Developing Your Resilience as a Healthcare Professional
- Product Management: Building a Product Strategy
- Competitive Marketing Strategies: Analyzing Your Organization
- Handling Team Conflict
- The Discovery Meeting: Starting Off on the Right Foot
- Turning Objection into Opportunity during a Sales Call
- Negotiating Well and Going for the Close
- The People and Planning in Marketing
- Prospecting: Panning for Sales Gold
- The Value Proposition: Getting Your Pitch Right
- Personal Power and Credibility
- PMP Exam Prep (2021 Update): Understanding Agile Fundamentals
- Pivot Series
- Six Sigma Black Belt: Business Case, Project Charter, and Tools
- Navigating the Post-Pandemic Workplace
- 2019 Live Events
- Leading In The New Normal Leadercamp: Session 1 Replay
- Leading In The New Normal Leadercamp: Session 2 Replay
- The Necessary Art of Persuasion
- The Get Better Mindset
- Six Sigma Black Belt: Measuring and Modeling Relationships between Variables
- Captivate Everyone You Meet and Never Be Forgotten, Overlooked or Interrupted Again
- Reaching Customers Digitally
- Building a Strategic Commitment to Sustainability
- RADD<br/>Knowledge Area: Part 1
- Leadership Insights on Leading with Agility
- Writing Skills for Public Relations
- Leadership Insights on Leading in the Digital Era
- Leadership Insights on Mindfulness
- Leadership Insights on Leading through Change
- Leading Inclusively Leadercamp: Session Replay
- Six Sigma Black Belt: Variances and Proportions, ANOVA, and Goodness-of-fit
- Leadership Insights on Developing Women Leaders
- Embracing Allyship Leadercamp: Session Replay
- Thinking Strategically as a Manager
- Compliance Brief: Contact Tracing
- Embracing a Customer-obsessed Mentality
- Developing a Team of Creative Gurus
- Polishing Your Skills for Excellent Customer Service
- Helping Customers Find You
- Strategies for the Modern Public Relations Professional
- Being a Responsible Corporate Digital Citizen
- Embracing the Digital Opportunity
- Building a Digital Market via Websites and Email
- Expanding Your Digital Mindset
- Creating Effective Social Customer Service
- Assessing Digital Challenges and Risks
- Social Media and Social Selling
- Personal Skills for Effective Business Analysis
- The Solution Evaluation Knowledge Area
- Business Analysis Professional Effectiveness Competencies
- Developing an Effective Business Case
- Polishing Your Feedback Skills
- The Strategy Analysis Knowledge Area
- Big Data Fundamentals
- Gaining a Positive Perspective on Feedback
- Big Data Interpretation
- Perspectives for Effective Business Analysis
- Business Analysis Activities and Tools
- The BA Planning and Monitoring Knowledge Area
- The BA Elicitation and Collaboration Knowledge Area
- Ergonomics Impact: Computer Ergonomics
- Preparing and Implementing a Business Plan
- RADD<br/>Knowledge Area: Part 2
- Gauging Your Organization's High-performing Potential
- The Requirements Life Cycle Management Knowledge Area
- Business Analysis Analytical Techniques
- Developing Emotional Intelligence
- Using the Parts of Speech
- Navigating Other People's Emotions
- Six Sigma: Quality Tools
- Six Sigma: Team Basics, Roles, and Responsibilities
- Using<br/>Punctuation Marks
- Six Sigma Measurement System Analysis
- Getting the Details Right: Spelling Basics
- Influencing and Persuading Others
- Facing Confrontation in Customer Service
- Building a Leadership Development Plan
- Building Your Presentation
- Rapport Building in Customer Service
- Conducting an Effective Hiring Interview
- Building Innovation Cultures and Leaders
- Taking Your Team to the Next Level with Delegation
- Creating<br/>Well-constructed Sentences
- Troublesome Words and Phrases: Usage Mistakes in Writing
- Do We Have A Failure to Communicate?
- Leading by Motivating
- Proven Techniques for Technical Communication
- Navigating Your Own Emotions
- Organizing Your<br/>E-mail
- Effective Stakeholder Communications for Technology Professionals
- Data Analysis and Root Cause Analysis in Six Sigma
- The Essentials for Anger Management
- Sharing a Vision
- Leading Your Team through Change
- Influencing through Positive Leadership
- Six Sigma Correlation, Regression, and Hypothesis Testing
- Coaching Techniques That Inspire Coachees to Action
- Getting Your Pitch Heard
- Keeping Your Coachee Committed and Accountable
- Six Sigma: Metrics
- Lean Tools and FMEA
- Basic Six Sigma Statistics
- Six Sigma and Lean: Foundations and Principles
- Six Sigma: Project Management Basics
- Six Sigma Control Tools and Documentation
- Classifying and Collecting Data
- Six Sigma Techniques for Improvement
- Six Sigma: Identifying Projects
- Agile Stakeholder Engagement and Team Development
- Agile Principles and Methodologies
- Agile Project Planning
- Agile Project Scheduling and Monitoring
- Aligning Goals and Priorities To Manage Time
- Telling a Business Story
- Developing a Successful Team
- Project Management Introduction (PMBOK® Guide Sixth Edition)
- Reaching Goals Using Perseverance and Resilience
- Agile Key Exam Concepts
- Building the Foundation for an Effective Team
- Difficult People: Why They Act That Way and How to Deal with Them
- Making an Impact with Non-verbal Communication
- Capturing the Attention of Senior Executives
- Getting to the Root of a Problem
- Developing Your Business Ethics
- Difficult People: Can't Change Them, so Change Yourself
- Establishing Self-confidence for Life
- The Art of Great Consulting Leadercamp: Session 1 Replay
- Presentation Mastery Series
- Choosing and Using the Best Solution
- Building Personal Power through Influence
- The First Steps in Negotiating
- Managing Your Corporate Reputation Online
- Building Your Professional Network
- Confronting Your Assumptions
- Writing Effective<br>E-mails and Instant Messages
- Running Meetings in Better Directions
- Staying Balanced in a Shifting World
- Leadership Insights on Leading with Executive Presence
- The Art of Great Consulting Leadercamp: Session 2 Replay
- Clarity and Conciseness in Business Writing
- Being an Effective Manager When Times Are Tough
- Using Strategic Thinking to Consider the Big Picture
- Managing a Project to Minimize Risk and Maximize Quality
- Using Active Listening in Workplace Situations
- Planning Meetings Fit for Purpose
- How to Manage Difficult Conversations
- Editing and Proofreading Business Documents
- Writing and Preparing an Effective Speech
- Keeping Top Performers Challenged
- Sending E-mails to the Right People
- Overcoming Unconscious Bias in the Workplace
- Expert Insights on Establishing a Positive Work Culture
- Understanding Unconscious Bias
- Forming New Habits
- Overcoming Your Own Unconscious Biases
- Identifying Risks in Your Organization
- Expert Insights on Managing a Culturally Diverse Team
- Key Elements of Business Execution
- Expert Insights on Creative Thinking & Brainstorming
- Managing Motivation during Organizational Change
- Expert Insights on Working Effectively on a Team
- Expert Insights on Call Center Operations Management
- Aligning Unit Goals and Imperatives
- Expert Insights on Recruiting and Hiring
- Expert Insights on Driving Performance
- Expert Insights on Career Planning
- Expert Insights on Strategic Planning & Execution
- Expert Insights on Managing Across Generations
- Expert Insights on Presentation Skills
- Expert Insights on Goal Setting
- Expert Insights on Email Productivity
- Expert Insights on Establishing a Learning Culture
- Expert Insights on Managing Yourself
- Expert Insights on Strategic Thinking
- Expert Insights on Critical Thinking
- Expert Insights on Innovation
- Expert Insights on Leading with Emotional Intelligence
- Expert Insights on Decision Making
- Expert Insights on Leading Change
- Expert Insights on Developing as a Leader
- Expert Insights on Organizational Culture
- Expert Insights on Intentions
- Expert Insights on Accountability
- Expert Insights on Receiving Feedback
- Expert Insights on Personal Branding
- Expert Insights on Ethics
- Abbreviating, Capitalizing, and Using Numbers
- Expert Insights on Unconscious Bias
- Expert Insights on Measuring & Managing Performance
- Keeping Business Calls Professional
- Expert Insights on Leading with Vision
- Expert Insights on Coaching
- Ensuring Successful Presentation Delivery
- Experts Insights on Leadership Foundations
- Expert Insights on Resilience & Perseverance
- Expert Insights on Employee Retention
- Expert Insights on Difficult Conversations
- Expert Insights on Being a First-time Manager
- Expert Insights on Discovering Your Strengths
- Expert Insights on Giving and Receiving Feedback
- Expert Insights on Selling Essentials
- Expert Insights on Succession Planning
- Expert Insights on Customer Relationships
- Expert Insights on Essential Customer Service Skills
- Become a Great Listener
- Expert Insights on Leading Effective Meetings
- Expert Insights on Digital Marketing
- Expert Insights on Influence & Persuasion
- Expert Insights on Women in Leadership
- Expert Insights on Empowering Employees
- Expert Insights on Mentoring
- Expert Insights on Personal Productivity
- Getting Email Right Series
- Expert Insights on Diversity & Inclusion
- Expert Insights on Managing Up
- Expert Insights on Giving Feedback
- Expert Insights on Talent Management
- Expert Insights on Work/Life Balance
- Expert Insights on Performance Management & Measurement
- Expert Insights on Motivating People
- Expert Insights on Trust
- Expert Insights on Networking & Building Relationships
- Expert Insights on Firing
- Expert Insights on User Research
- Using the Collaboration Tools
- Expert Insights on Problem Solving
- Taking Effective and Professional Notes
- Listening Even When it's Difficult to Listen
- Expert Insights on Listening
- Exploring Virtual Collaboration
- Communicating via the App
- Organizations Change So Get Ready
- Facilitating Sustainable Change
- Expert Insights on Managing Virtual Teams
- Developing a Personal Accountability Framework
- Navigating the Workplace with Emotional Intelligence
- Becoming a Successful Collaborator
- Forging Ahead with Perseverance and Resilience
- Maximize Your Productivity by Managing Time and Tasks
- Assessing Your Organization's Risks
- Expert Insights on Managing Risk
- The Art of Staying Focused
- Controlling Conflict, Stress, and Time in Customer Service
- Facing Virtual Team Challenges
- Interacting with Customers
- Responding Effectively to Risks
- Managing in a Crisis
- Getting Started with Skype for Business
- COVID-19: A Novel Coronavirus
- Expert Insights on Managing Fear
- Expert Insights on Collaboration
- Organizing & Hosting Meetings
- Organizing, Hosting & Joining Meetings
- Using Hangouts Meet on the Web
- Cultivating Relationships with Your Peers
- Organizing & Hosting Meetings
- Business Continuity Programs
- Take a Deep Breath and Manage Your Stress
- Encouraging Team Communication and Collaboration
- Establishing Effective Virtual Teams
- Contributing as a Virtual Team Member
- Trust Building through Effective Communication
- Taking Stock of Your Work/Life Balance
- Planning an Effective Presentation
- Using Communication Strategies to Bridge Cultural Divides
- A Difficult Boss Doesn't Have to Be a Difficult Problem
- Make The Time You Need: Get Organized
- Managing Pressure and Stress to Optimize Your Performance
- Expert Insights on Negotiation
- Achieve Productivity in Your Personal Life
- Communicating with Confidence
- Expert Insights on Communication Essentials
- Expert Insights on Managing Change
- Product Management: Competitive and Market Analytics for Product Managers
- Expert Insights on Managing & Developing People
- Product Management: Understanding and Developing Customers
- Gaining Insight through Organizational Awareness
- The Power of Insight: How Self-Awareness Helps Us Succeed at Work and in Life
- The Art and Science of Communication
- Choosing the Right Interpersonal Communication Method to Make Your Point
- Creating a Plan for Performance Management
- Expert Insights on Emotional Intelligence
- Expert Insights on Time Management
- Expert Insights on Dealing with Conflict
- Expert Insights on Delegation
- Expert Insights on Setting and Managing Priorities
- Expert Insights on Managing Stress
- Brainstorming Series
- Unleashing Personal and Team Creativity
- Expert Insights on Mindsets
- Expert Insights on Managing a Crisis
- Redefining Yourself After Organizational Change
- Expert Insights on Leading Teams
- Making Decisions Using Present Value
- Afaf Aljahwari's Transcript
- Afaf Aljahwari's Wallet
- About Accredible