25.10.0
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ZM
Ziad Mohamed
20 Credentials
1 Issuer
Release, Service Level, and Availability Management
Release, Service Level, and Availability Management
COURSE
COMPLETION
Release, Service Level, and Availability Management
August 29, 2024
Skillsoft
Expert Insights on Time Management
Expert Insights on Time Management
COURSE
COMPLETION
Expert Insights on Time Management
August 25, 2024
Skillsoft
Expert Insights on Personal Branding
Expert Insights on Personal Branding
COURSE
COMPLETION
Expert Insights on Personal Branding
August 25, 2024
Skillsoft
Service Desk, IT Asset, Service Configuration, and Change Control Management
Service Desk, IT Asset, Service Configuration, and Change Control Management
COURSE
COMPLETION
Service Desk, IT Asset, Service Configuration, and Change Control Management
July 27, 2024
Skillsoft
Event, Incident, and Problem Management
Event, Incident, and Problem Management
COURSE
COMPLETION
Event, Incident, and Problem Management
June 9, 2024
Skillsoft
The Service Value Chain and General Management Practices
The Service Value Chain and General Management Practices
COURSE
COMPLETION
The Service Value Chain and General Management Practices
May 24, 2024
Skillsoft
The Guiding Principles of the Service Value System and Continual Improvement Model
The Guiding Principles of the Service Value System and Continual Improvement Model
COURSE
COMPLETION
The Guiding Principles of the Service Value System and Continual Improvement Model
May 23, 2024
Skillsoft
Key Concepts and the Four Dimensions of Service Management
Key Concepts and the Four Dimensions of Service Management
COURSE
COMPLETION
Key Concepts and the Four Dimensions of Service Management
May 19, 2024
Skillsoft
ITIL® 4 Foundation: Key Concepts of Service Management
ITIL® 4 Foundation: Key Concepts of Service Management
COURSE
COMPLETION
ITIL® 4 Foundation: Key Concepts of Service Management
May 12, 2024
Skillsoft
ITIL® 4 Foundation: Introduction
ITIL® 4 Foundation: Introduction
COURSE
COMPLETION
ITIL® 4 Foundation: Introduction
May 11, 2024
Skillsoft
Contributing as a Virtual Team Member
Contributing as a Virtual Team Member
COURSE
COMPLETION
Contributing as a Virtual Team Member
May 18, 2023
Skillsoft
Providing Telephone Customer Service
Providing Telephone Customer Service
COURSE
COMPLETION
Providing Telephone Customer Service
March 31, 2023
Skillsoft
Expert Insights on Networking & Building Relationships
Expert Insights on Networking & Building Relationships
COURSE
COMPLETION
Expert Insights on Networking & Building Relationships
November 14, 2022
Skillsoft
Encouraging Team Communication and Collaboration
Encouraging Team Communication and Collaboration
COURSE
COMPLETION
Encouraging Team Communication and Collaboration
November 14, 2022
Skillsoft
Effective Team Communication
Effective Team Communication
COURSE
COMPLETION
Effective Team Communication
November 14, 2022
Skillsoft
Trust Building through Effective Communication
Trust Building through Effective Communication
COURSE
COMPLETION
Trust Building through Effective Communication
November 14, 2022
Skillsoft
