Yogesh Chander Phular

Release, Service Level, and Availability Management

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Event, Incident, and Problem Management

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Key Concepts and the Four Dimensions of Service Management

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The Guiding Principles of the Service Value System and Continual Improvement Model

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The Service Value Chain and General Management Practices

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ITIL® 4 Foundation: Introduction

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ITIL® 4 Foundation: Key Concepts of Service Management

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An Executive's Guide to Security: Understanding Security Threats

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Identity Management, Directory Services, and Federation

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Social Engineering Threats and Prevention

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Cloud Computing Fundamentals: Presence & Privacy

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Cybersecurity Awareness: Information Security Fundamentals

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Ethics & Privacy: Digital Forensics

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Cloud Security Fundamentals: Legal & Compliance

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CompTIA Cloud+: Cloud Operations Management

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Trends in Cybersecurity

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