25.8.20

Transcript

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Date of Download:

April 26, 2025

Credentials

Name	Website	Issued On
Service Desk, IT Asset, Service Configuration, and Change Control Management.	www.skillsoft.com	Jan 4, 2025
Release, Service Level, and Availability Management.	www.skillsoft.com	Jan 4, 2025
Event, Incident, and Problem Management.	www.skillsoft.com	Jan 4, 2025
The Service Value Chain and General Management Practices.	www.skillsoft.com	Jan 4, 2025
The Guiding Principles of the Service Value System and Continual Improvement Model.	www.skillsoft.com	Jan 1, 2025
Key Concepts and the Four Dimensions of Service Management.	www.skillsoft.com	Dec 31, 2024
ITIL® 4 Foundation: Introduction.	www.skillsoft.com	Dec 30, 2024
ITIL® 4 Foundation: Key Concepts of Service Management.	www.skillsoft.com	Dec 30, 2024