25.10.21

Transcript

Name:

Date of Download:

June 1, 2025

Credentials

Name	Website	Issued On
Building Up Your Emotional Intelligence.	www.skillsoft.com	Oct 20, 2023
Using the Parts of Speech.	www.skillsoft.com	Aug 24, 2023
Getting the Details Right: Spelling Basics.	www.skillsoft.com	Aug 24, 2023
Polishing Your Skills for Excellent Customer Service.	www.skillsoft.com	Aug 23, 2023
Customer Service: Engaging with Customers.	www.skillsoft.com	Aug 23, 2023
Designing a Customer Service Strategy.	www.skillsoft.com	Aug 17, 2023
Dealing with Customer Service Incidents and Complaints.	www.skillsoft.com	Aug 17, 2023
Controlling Conflict, Stress, and Time in Customer Service.	www.skillsoft.com	Aug 17, 2023
Rapport Building in Customer Service.	www.skillsoft.com	Aug 16, 2023
Facing Confrontation in Customer Service.	www.skillsoft.com	Aug 16, 2023
Providing Telephone Customer Service.	www.skillsoft.com	Aug 16, 2023
Providing On-site Customer Service.	www.skillsoft.com	Aug 16, 2023
Providing Effective Internal Customer Service.	www.skillsoft.com	Aug 16, 2023
Customer Service: Strengthening Your Service Skills.	www.skillsoft.com	Aug 10, 2023
Customer Service: Generating Effective Solutions.	www.skillsoft.com	Aug 9, 2023
Customer Service: Becoming a Chat Agent Star.	www.skillsoft.com	Aug 9, 2023