Tabitha Masieya

Customer Service: Interpreting Customers’ Service Priorities

COURSE

COMPLETION

Design Thinking for Innovation: Stakeholder Engagement

COURSE

COMPLETION

Design Thinking for Innovation: Defining Opportunities

COURSE

COMPLETION

Design Thinking for Innovation: Brainstorming and Ideation

COURSE

COMPLETION

Exploring Customer Journey Mapping

COURSE

COMPLETION

Controlling Conflict, Stress, and Time in Customer Service

COURSE

COMPLETION

Communicating Effectively with Customers

COURSE

COMPLETION

Design Thinking for Innovation: Prototyping and Testing

COURSE

COMPLETION

Achieving Customer-centric Design with User Personas

COURSE

COMPLETION

Customer Service: Fostering a Service Mindset

COURSE

COMPLETION

Reimagining the Customer Experience with Generative AI

COURSE

COMPLETION

Customer Service: Discovering Customer Needs

COURSE

COMPLETION

Motivating Action with a Compelling and Data-driven Story

COURSE

COMPLETION

Working with Data for Effective Decision Making

COURSE

COMPLETION

Analytics Literacy for Business Professionals

COURSE

COMPLETION

Basic Analytical Methods

COURSE

COMPLETION