Óscar Blanco

Customer Service: Interpreting Customers’ Service Priorities

COURSE

COMPLETION

Customer Service: Adapting to Your Customers' Cues

COURSE

COMPLETION

Coaching Techniques That Inspire Coachees to Action

COURSE

COMPLETION

Keeping Your Coachee Committed and Accountable

COURSE

COMPLETION

Managing Employee Development

COURSE

COMPLETION

Controlling Conflict, Stress, and Time in Customer Service

COURSE

COMPLETION

The First Steps in Negotiating

COURSE

COMPLETION

Negotiating the Best Solution

COURSE

COMPLETION

Cultivating a Passion for Learning in Yourself and Others

COURSE

COMPLETION

Skills for Project Analysts: Negotiation Skills

COURSE

COMPLETION

Leveraging the Power of Analogical Thinking

COURSE

COMPLETION

Outwitting Your Cognitive Bias

COURSE

COMPLETION

Investigating Arguments

COURSE

COMPLETION

Confronting Your Assumptions

COURSE

COMPLETION

Reaching Sound Conclusions

COURSE

COMPLETION

Critical Thinking: Drawing Sound Conclusions

COURSE

COMPLETION