Redempter Mutinda

Delivering Dashboards: Management Patterns

COURSE

COMPLETION

Controlling Conflict, Stress, and Time in Customer Service

COURSE

COMPLETION

Communicating Effectively with Customers

COURSE

COMPLETION

Reimagining the Customer Experience with Generative AI

COURSE

COMPLETION

Design Thinking for Innovation: Stakeholder Engagement

COURSE

COMPLETION

Design Thinking for Innovation: Defining Opportunities

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COMPLETION

Design Thinking for Innovation: Brainstorming and Ideation

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COMPLETION

Exploring Customer Journey Mapping

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COMPLETION

Design Thinking for Innovation: Prototyping and Testing

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COMPLETION

Customer Service: Engaging with Customers

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COMPLETION

Customer Service: Interpreting Customers’ Service Priorities

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COMPLETION

Achieving Customer-centric Design with User Personas

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COMPLETION

Customer Service: Fostering a Service Mindset

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COMPLETION

Getting Started with Design Thinking

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COMPLETION

Embracing a Customer-obsessed Mentality

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COMPLETION

Ethical, Privacy, & Intellectual Property Considerations for ChatGPT

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COMPLETION