25.12.0
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RM
Ramon Medeiros
19 Credentials
1 Issuer
Release, Service Level, and Availability Management
Release, Service Level, and Availability Management
COURSE
COMPLETION
Release, Service Level, and Availability Management
August 18, 2023
Skillsoft
Service Desk, IT Asset, Service Configuration, and Change Control Management
Service Desk, IT Asset, Service Configuration, and Change Control Management
COURSE
COMPLETION
Service Desk, IT Asset, Service Configuration, and Change Control Management
August 15, 2023
Skillsoft
Event, Incident, and Problem Management
Event, Incident, and Problem Management
COURSE
COMPLETION
Event, Incident, and Problem Management
August 14, 2023
Skillsoft
The Service Value Chain and General Management Practices
The Service Value Chain and General Management Practices
COURSE
COMPLETION
The Service Value Chain and General Management Practices
August 8, 2023
Skillsoft
The Guiding Principles of the Service Value System and Continual Improvement Model
The Guiding Principles of the Service Value System and Continual Improvement Model
COURSE
COMPLETION
The Guiding Principles of the Service Value System and Continual Improvement Model
August 4, 2023
Skillsoft
Key Concepts and the Four Dimensions of Service Management
Key Concepts and the Four Dimensions of Service Management
COURSE
COMPLETION
Key Concepts and the Four Dimensions of Service Management
August 3, 2023
Skillsoft
ITIL® 4 Foundation: Key Concepts of Service Management
ITIL® 4 Foundation: Key Concepts of Service Management
COURSE
COMPLETION
ITIL® 4 Foundation: Key Concepts of Service Management
August 2, 2023
Skillsoft
ITIL® 4 Foundation: Introduction
ITIL® 4 Foundation: Introduction
COURSE
COMPLETION
ITIL® 4 Foundation: Introduction
July 18, 2023
Skillsoft
Transitioning to Scrum
Transitioning to Scrum
COURSE
COMPLETION
Transitioning to Scrum
July 18, 2023
Skillsoft
Establishing Effective Virtual Teams
Establishing Effective Virtual Teams
COURSE
COMPLETION
Establishing Effective Virtual Teams
July 27, 2022
Skillsoft
Contributing as a Virtual Team Member
Contributing as a Virtual Team Member
COURSE
COMPLETION
Contributing as a Virtual Team Member
July 27, 2022
Skillsoft
Exploring Virtual Collaboration
Exploring Virtual Collaboration
COURSE
COMPLETION
Exploring Virtual Collaboration
July 27, 2022
Skillsoft
Facing Virtual Team Challenges
Facing Virtual Team Challenges
COURSE
COMPLETION
Facing Virtual Team Challenges
July 27, 2022
Skillsoft
Negotiating Well and Going for the Close
Negotiating Well and Going for the Close
COMPLETION
COURSE
Negotiating Well and Going for the Close
June 29, 2021
Skillsoft
Communicating with Confidence
Communicating with Confidence
COURSE
COMPLETION
Communicating with Confidence
June 29, 2021
Skillsoft
Facing Confrontation in Customer Service
Facing Confrontation in Customer Service
COURSE
COMPLETION
Facing Confrontation in Customer Service
June 29, 2021
Skillsoft
