Purity Kimutai

Customer Service: Interpreting Customers’ Service Priorities

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COMPLETION

Controlling Conflict, Stress, and Time in Customer Service

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COMPLETION

Communicating Effectively with Customers

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COMPLETION

Customer Service: Engaging with Customers

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COMPLETION

Customer Service: Fostering a Service Mindset

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COMPLETION

Reimagining the Customer Experience with Generative AI

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COMPLETION

Customer Service: Discovering Customer Needs

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COMPLETION

Applying Competitive Advantage to Marketing Strategies

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COMPLETION

Design Thinking for Innovation: Prototyping and Testing

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COMPLETION

Design Thinking for Innovation: Brainstorming and Ideation

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COMPLETION

Design Thinking for Innovation: Stakeholder Engagement

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COMPLETION

Design Thinking for Innovation: Defining Opportunities

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COMPLETION

Exploring Customer Journey Mapping

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COMPLETION

Ethical, Privacy, & Intellectual Property Considerations for ChatGPT

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COMPLETION

Generative AI and Its Impact to Everyday Business

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COMPLETION

Fostering a Growth Mindset in the Age of AI

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COMPLETION