25.10.21

Transcript

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Date of Download:

June 2, 2025

Credentials

Name	Website	Issued On
Overcoming Barriers to Effective Listening.	www.skillsoft.com	Sep 9, 2024
Listening to Engage, Empower, and Influence.	www.skillsoft.com	Sep 9, 2024
Customer Service: Interpreting Customers’ Service Priorities.	www.skillsoft.com	Aug 30, 2024
Customer Service: Fostering a Service Mindset.	www.skillsoft.com	Aug 30, 2024
Customer Service: Adapting to Your Customers' Cues.	www.skillsoft.com	Aug 15, 2024
Interacting with Customers.	www.skillsoft.com	Aug 9, 2024
Communicating Effectively with Customers.	www.skillsoft.com	Aug 9, 2024
A Customer First Mindset.	www.skillsoft.com	Aug 9, 2024
Navigating AI Ethical Challenges and Risks.	www.skillsoft.com	Jun 28, 2024
Generative AI and Its Impact to Everyday Business.	www.skillsoft.com	Jun 26, 2024
Six Sigma Voice of the Customer.	www.skillsoft.com	May 29, 2024
Shaping the Customer Experience across Digital and Physical Channels.	www.skillsoft.com	May 23, 2024
Achieving Customer-centric Design with User Personas.	www.skillsoft.com	May 23, 2024
Enhancing the Customer Experience with HCI.	www.skillsoft.com	May 23, 2024
Understanding the Digital Customer.	www.skillsoft.com	May 23, 2024
Six Sigma Black Belt: Determining Requirements from the Voice of the Customer.	www.skillsoft.com	May 22, 2024