25.12.13

Transcript

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Date of Download:

June 17, 2025

Credentials

Name	Website	Issued On
The Importance of Incident Reporting.	www.skillsoft.com	Nov 19, 2024
Phishing – The Essentials.	www.skillsoft.com	Nov 19, 2024
Passwords – The Essentials.	www.skillsoft.com	Nov 19, 2024
New OneDrive and New Teams.	www.skillsoft.com	May 2, 2024
Release, Service Level, and Availability Management.	www.skillsoft.com	Dec 20, 2023
Service Desk, IT Asset, Service Configuration, and Change Control Management.	www.skillsoft.com	Dec 19, 2023
Event, Incident, and Problem Management.	www.skillsoft.com	Dec 19, 2023
The Service Value Chain and General Management Practices.	www.skillsoft.com	Dec 19, 2023
Key Concepts and the Four Dimensions of Service Management.	www.skillsoft.com	Dec 18, 2023
The Guiding Principles of the Service Value System and Continual Improvement Model.	www.skillsoft.com	Dec 18, 2023
ITIL® 4 Foundation: Key Concepts of Service Management.	www.skillsoft.com	Dec 11, 2023
ITIL® 4 Foundation: Introduction.	www.skillsoft.com	Nov 29, 2023