25.9.2

Transcript

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Date of Download:

April 28, 2025

Credentials

Name	Website	Issued On
Redefining Yourself After Organizational Change.	www.skillsoft.com	May 1, 2023
Developing Emotional Intelligence.	www.skillsoft.com	Dec 27, 2022
Trust Building through Effective Communication.	www.skillsoft.com	May 9, 2022
Service Desk, IT Asset, Service Configuration, and Change Control Management.	www.skillsoft.com	Apr 7, 2022
Release, Service Level, and Availability Management.	www.skillsoft.com	Apr 7, 2022
Event, Incident, and Problem Management.	www.skillsoft.com	Apr 6, 2022
The Guiding Principles of the Service Value System and Continual Improvement Model.	www.skillsoft.com	Apr 4, 2022
The Service Value Chain and General Management Practices.	www.skillsoft.com	Apr 4, 2022
Key Concepts and the Four Dimensions of Service Management.	www.skillsoft.com	Apr 1, 2022
ITIL® 4 Foundation: Key Concepts.	www.skillsoft.com	Aug 4, 2021
ITIL® 4 Foundation: Introduction.	www.skillsoft.com	Jul 25, 2021
ITIL® 4 Foundation: Key Concepts of Service Management.	www.skillsoft.com	Jul 25, 2021
Communicating Effectively with Customers.	www.skillsoft.com	Nov 2, 2020