Luke Munster

Solve Problems Using Systems Thinking in the Workplace

COURSE

COMPLETION

Choosing and Using the Best Solution

COURSE

COMPLETION

Outwitting Your Cognitive Bias

COURSE

COMPLETION

Getting to the Root of a Problem

COURSE

COMPLETION

Defining Alternative Solutions to a Problem

COURSE

COMPLETION

Using Strategic Thinking to Consider the Big Picture

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COMPLETION

Reaching Efficient Solutions with Computational Thinking

COURSE

COMPLETION

Embracing a Customer-obsessed Mentality

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COMPLETION

Designing a Customer Service Strategy

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COMPLETION

Basics of Customer Service

TRACK

COMPLETION

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Customer Service: Interpreting Customers’ Service Priorities

COURSE

COMPLETION

Polishing Your Skills for Excellent Customer Service

COURSE

COMPLETION

Rapport Building in Customer Service

COURSE

COMPLETION

Do We Have A Failure to Communicate?

COURSE

COMPLETION

Dealing with Customer Service Incidents and Complaints

COURSE

COMPLETION

Using Active Listening in Workplace Situations

COURSE

COMPLETION