Khaled Refaat Mohamed Abdulkhalek

Expert Insights on Leading with Emotional Intelligence

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Rapport Building in Customer Service

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Customer Service: Discovering Customer Needs

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Customer Service: Engaging with Customers

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Customer Service: Interpreting Customers’ Service Priorities

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Data Analytics for Managers

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Optimizing Your Workplace Well-being

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Take a Deep Breath and Manage Your Stress

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Managing Pressure and Stress to Optimize Your Performance

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Managing and Supporting Employee Wellness

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Thriving with High-pressure Work

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Becoming a DEI Ally and Agent for Change

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Accomplishing Goals with Perseverance and Resilience

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