25.9.12
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JP
Julie Pondard
10 Credentials
1 Issuer
Customer Service: Engaging with Customers
Customer Service: Engaging with Customers
COURSE
COMPLETION
Customer Service: Engaging with Customers
February 21, 2025
Skillsoft
Expert Insights on Essential Customer Service Skills
Expert Insights on Essential Customer Service Skills
COURSE
COMPLETION
Expert Insights on Essential Customer Service Skills
June 23, 2021
Skillsoft
Designing a Customer Service Strategy
Designing a Customer Service Strategy
COMPLETION
COURSE
Designing a Customer Service Strategy
June 10, 2021
Skillsoft
Controlling Conflict, Stress, and Time in Customer Service
Controlling Conflict, Stress, and Time in Customer Service
COMPLETION
COURSE
Controlling Conflict, Stress, and Time in Customer Service
June 9, 2021
Skillsoft
Dealing with Customer Service Incidents and Complaints
Dealing with Customer Service Incidents and Complaints
COMPLETION
COURSE
Dealing with Customer Service Incidents and Complaints
June 8, 2021
Skillsoft
Providing Effective Internal Customer Service
Providing Effective Internal Customer Service
COMPLETION
COURSE
Providing Effective Internal Customer Service
June 3, 2021
Skillsoft
Facing Confrontation in Customer Service
Facing Confrontation in Customer Service
COMPLETION
COURSE
Facing Confrontation in Customer Service
May 25, 2021
Skillsoft
Providing On-site Customer Service
Providing On-site Customer Service
COMPLETION
COURSE
Providing On-site Customer Service
May 24, 2021
Skillsoft
Providing Telephone Customer Service
Providing Telephone Customer Service
COMPLETION
COURSE
Providing Telephone Customer Service
April 10, 2021
Skillsoft
Rapport Building in Customer Service
Rapport Building in Customer Service
COMPLETION
COURSE
Rapport Building in Customer Service
March 3, 2021
Skillsoft
