25.10.0
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JN
Joshua Nyanjui
21 Credentials
2 Issuers
Customer Service: Discovering Customer Needs
Customer Service: Discovering Customer Needs
COURSE
COMPLETION
Customer Service: Discovering Customer Needs
May 8, 2025
Skillsoft
Customer Service: Interpreting Customers’ Service Priorities
Customer Service: Interpreting Customers’ Service Priorities
COURSE
COMPLETION
Customer Service: Interpreting Customers’ Service Priorities
April 29, 2025
Skillsoft
Customer Service: Adapting to Your Customers' Cues
Customer Service: Adapting to Your Customers' Cues
COURSE
COMPLETION
Customer Service: Adapting to Your Customers' Cues
April 29, 2025
Skillsoft
Trust Building through Effective Communication
Trust Building through Effective Communication
COURSE
COMPLETION
Trust Building through Effective Communication
April 17, 2025
Skillsoft
Lesson 1 - KCB Group Cybersecurity Awareness Course | 2025
COMPLETION
COURSE
Lesson 1 - KCB Group Cybersecurity Awareness Course | 2025
Lesson 1 - KCB Group Cybersecurity Awareness Course | 2025
April 11, 2025
KCB Bank Kenya Limited
Agile Principles and Methodologies
Agile Principles and Methodologies
COURSE
COMPLETION
Agile Principles and Methodologies
January 30, 2025
Skillsoft
Agile 101
COMPLETION
Agile 101
JOURNEY
Agile 101
January 30, 2025
KCB Bank Kenya Limited
Developing and Supporting an Agile Mindset
Developing and Supporting an Agile Mindset
COURSE
COMPLETION
Developing and Supporting an Agile Mindset
January 27, 2025
Skillsoft
KCB Group Strategy 2024
COMPLETION
COURSE
KCB Group Strategy 2024
KCB Group Strategy 2024
November 27, 2024
KCB Bank Kenya Limited
The Art and Science of Communication
The Art and Science of Communication
COURSE
COMPLETION
The Art and Science of Communication
October 14, 2024
Skillsoft
Communicating Effectively with Customers
Communicating Effectively with Customers
COURSE
COMPLETION
Communicating Effectively with Customers
October 14, 2024
Skillsoft
Providing Telephone Customer Service
Providing Telephone Customer Service
COURSE
COMPLETION
Providing Telephone Customer Service
October 14, 2024
Skillsoft
Cybersecurity Awareness | 2024
COMPLETION
Cybersecurity Awareness | 2024
JOURNEY
Cybersecurity Awareness | 2024
July 16, 2024
KCB Bank Kenya Limited
Cybersecurity Awareness | 2024
COMPLETION
TRACK
Cybersecurity Awareness | 2024
Cybersecurity Awareness | 2024
July 16, 2024
KCB Bank Kenya Limited
Lesson 3 - KCB Group Cybersecurity Awareness Course
COMPLETION
COURSE
Lesson 3 - KCB Group Cybersecurity Awareness Course | 2024
Lesson 3 - KCB Group Cybersecurity Awareness Course
July 16, 2024
KCB Bank Kenya Limited
Data Privacy Course | 2024
COMPLETION
COURSE
Data Privacy Course | 2024
Data Privacy Course | 2024
July 6, 2024
KCB Bank Kenya Limited
