25.10.0

Transcript

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Date of Download:

May 11, 2025

Credentials

Name	Website	Issued On
CompTIA A+ Core 1: Wireless Networking & Services .	www.skillsoft.com	Jul 5, 2023
CompTIA A+ Core 1: Networking Concepts & Configurations.	www.skillsoft.com	Jul 5, 2023
CompTIA A+ Core 1: Networking Fundamentals.	www.skillsoft.com	Jul 5, 2023
CompTIA A+ Core 1: Troubleshooting Wired & Wireless Networks.	www.skillsoft.com	Jul 5, 2023
Customer Service: Discovering Customer Needs.	www.skillsoft.com	Jun 13, 2023
Customer Service: Interpreting Customers’ Service Priorities.	www.skillsoft.com	Jun 13, 2023
Customer Service: Adapting to Your Customers' Cues.	www.skillsoft.com	Jun 13, 2023
Customer Service: Engaging with Customers.	www.skillsoft.com	Jun 13, 2023
Customer Service: Fostering a Service Mindset.	www.skillsoft.com	Jun 13, 2023
Key Concepts and the Four Dimensions of Service Management.	www.skillsoft.com	May 19, 2023
Service Desk, IT Asset, Service Configuration, and Change Control Management.	www.skillsoft.com	May 19, 2023
Release, Service Level, and Availability Management.	www.skillsoft.com	May 19, 2023
Event, Incident, and Problem Management.	www.skillsoft.com	May 19, 2023
The Guiding Principles of the Service Value System and Continual Improvement Model.	www.skillsoft.com	May 19, 2023
The Service Value Chain and General Management Practices.	www.skillsoft.com	May 19, 2023
ITIL® 4 Foundation: Introduction.	www.skillsoft.com	Apr 17, 2023