25.9.5

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Date of Download:

April 29, 2025

Credentials

Name	Website	Issued On
CCNA 2020: Network Topology Architectures.	www.skillsoft.com	Feb 13, 2025
CCNA 2020: Networking Components - NGFW, NGIPS, & Cisco DNA Center.	www.skillsoft.com	Feb 12, 2025
CCNA 2020: WLCs, Access Points, Servers, & Endpoints.	www.skillsoft.com	Feb 12, 2025
Embracing a Customer-obsessed Mentality.	www.skillsoft.com	Aug 3, 2024
Polishing Your Skills for Excellent Customer Service.	www.skillsoft.com	Aug 3, 2024
Rapport Building in Customer Service.	www.skillsoft.com	Aug 3, 2024
Customer Service: Generating Effective Solutions.	www.skillsoft.com	Aug 3, 2024
Customer Service: Engaging with Customers.	www.skillsoft.com	Jul 29, 2024
Navigating AI Ethical Challenges and Risks.	www.skillsoft.com	Jul 13, 2024
Generative AI and Its Impact to Everyday Business.	www.skillsoft.com	Jul 10, 2024
ITIL® 4 Foundation: Introduction.	www.skillsoft.com	Feb 25, 2024
ITIL® 4 Foundation: Key Concepts of Service Management.	www.skillsoft.com	Feb 25, 2024
Event, Incident, and Problem Management.	www.skillsoft.com	Feb 25, 2024
CCNA 2020: Networking Components.	www.skillsoft.com	Feb 24, 2024
CCNA 2020: IP Addressing Basics & Configuration.	www.skillsoft.com	Feb 24, 2024
CCNA 2020: Static Routing.	www.skillsoft.com	Feb 24, 2024