25.10.21

Transcript

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Date of Download:

May 30, 2025

Credentials

Name	Website	Issued On
Service Desk, IT Asset, Service Configuration, and Change Control Management.	www.skillsoft.com	Mar 31, 2023
Event, Incident, and Problem Management.	www.skillsoft.com	Jan 27, 2023
The Service Value Chain and General Management Practices.	www.skillsoft.com	Jan 27, 2023
The Guiding Principles of the Service Value System and Continual Improvement Model.	www.skillsoft.com	Dec 9, 2022
Key Concepts and the Four Dimensions of Service Management.	www.skillsoft.com	Dec 3, 2022
ITIL® 4 Foundation: Introduction.	www.skillsoft.com	Nov 25, 2022
ITIL® 4 Foundation: Key Concepts of Service Management.	www.skillsoft.com	Nov 25, 2022