25.8.20
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Deepti Madan
21 Credentials
1 Issuer
ITIL® 4 Foundation: Introduction
ITIL® 4 Foundation: Introduction
COURSE
COMPLETION
ITIL® 4 Foundation: Introduction
March 21, 2025
Skillsoft
ITIL® 4 Foundation: Key Concepts of Service Management
ITIL® 4 Foundation: Key Concepts of Service Management
COURSE
COMPLETION
ITIL® 4 Foundation: Key Concepts of Service Management
March 21, 2025
Skillsoft
Rapport Building in Customer Service
Rapport Building in Customer Service
COURSE
COMPLETION
Rapport Building in Customer Service
March 21, 2025
Skillsoft
Customer Service: Strengthening Your Service Skills
Customer Service: Strengthening Your Service Skills
COURSE
COMPLETION
Customer Service: Strengthening Your Service Skills
March 21, 2025
Skillsoft
Key Concepts and the Four Dimensions of Service Management
Key Concepts and the Four Dimensions of Service Management
COURSE
COMPLETION
Key Concepts and the Four Dimensions of Service Management
March 21, 2025
Skillsoft
Planning Your Growth as a Leader
Planning Your Growth as a Leader
COURSE
COMPLETION
Planning Your Growth as a Leader
February 26, 2025
Skillsoft
Optimizing Your Workplace Well-being
Optimizing Your Workplace Well-being
COURSE
COMPLETION
Optimizing Your Workplace Well-being
February 26, 2025
Skillsoft
Generative AI and Its Impact to Everyday Business
Generative AI and Its Impact to Everyday Business
COURSE
COMPLETION
Generative AI and Its Impact to Everyday Business
February 26, 2025
Skillsoft
Dealing with Customer Service Incidents and Complaints
Dealing with Customer Service Incidents and Complaints
COURSE
COMPLETION
Dealing with Customer Service Incidents and Complaints
February 23, 2025
Skillsoft
Customer Service: Engaging with Customers
Customer Service: Engaging with Customers
COURSE
COMPLETION
Customer Service: Engaging with Customers
February 23, 2025
Skillsoft
Customer Service: Becoming a Chat Agent Star
Customer Service: Becoming a Chat Agent Star
COURSE
COMPLETION
Customer Service: Becoming a Chat Agent Star
February 21, 2025
Skillsoft
Customer Service: Discovering Customer Needs
Customer Service: Discovering Customer Needs
COURSE
COMPLETION
Customer Service: Discovering Customer Needs
February 20, 2025
Skillsoft
Customer Service: Generating Effective Solutions
Customer Service: Generating Effective Solutions
COURSE
COMPLETION
Customer Service: Generating Effective Solutions
February 20, 2025
Skillsoft
Customer Service: Fostering a Service Mindset
Customer Service: Fostering a Service Mindset
COURSE
COMPLETION
Customer Service: Fostering a Service Mindset
February 20, 2025
Skillsoft
Customer Empathy and Rapport Building
Customer Empathy and Rapport Building
COURSE
COMPLETION
Customer Empathy and Rapport Building
February 11, 2025
Skillsoft
Customer Service: Interpreting Customers’ Service Priorities
Customer Service: Interpreting Customers’ Service Priorities
COURSE
COMPLETION
Customer Service: Interpreting Customers’ Service Priorities
February 7, 2025
Skillsoft
