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May 14, 2025

Name	Website	Issued On
Achieving Customer-centric Design with User Personas.	www.skillsoft.com	Nov 8, 2023
Understanding the Digital Customer.	www.skillsoft.com	Nov 8, 2023
Customer Service: Engaging with Customers.	www.skillsoft.com	Nov 6, 2023
Rapport Building in Customer Service.	www.skillsoft.com	Nov 6, 2023

Debora Saliva